- DEPARTMENT OF BUSINESS SERV.
Posted On: 01/04/2025LocationMANHATTANDepartmentWDD Program ManagementSalary Range:$95,000.00 – $120,000.00Job DescriptionNOTE: Please include a cover letter, detailing your experience in business development, sales/marketing, and/or building relationships with employers, with your application.The Division of Citywide Workforce Opportunity (CWO) at the NYC Department of Small Business Services (SBS) serves over 90,000 jobseekers and 900 employers each year through its employment and training programs. Specifically, CWO oversees a network of 18 Workforce1 (WF1) career centers, operated in all five boroughs by workforce development providers under contract with SBS. The Division also manages more than two dozen occupational training programs in collaboration with higher education institutions and non-profit training providers.CWO serves two core constituencies through its centers and programs: jobseekers and employers. At the WF1 centers, jobseekers can access career services such as resume help, interviewing workshops, and one-on-one career counseling. The second constituency is employers, who receive targeted recruitment services to find qualified candidates at no cost.CWO has recently created the Employer and Sector-based Engagement (ESBE) Team, led by the Chief Business Development Officer / Lead Sales & Job Developer (CBDO). The ESBE Team focuses on building relationships with employers and ensuring exceptional customer service.Reporting to the Deputy Commissioner for Citywide Workforce Opportunity, the CBDO will serve as the Lead Sales & Job Developer for CWO's Workforce1 career centers and direct all business development activities.Responsibilities include:
- Develop a sales strategy to engage businesses (especially those employing 500+ staff) with the WF1 centers for hiring needs.
- Create a value proposition and marketing materials that promote WF1 for recruitment.
- Grow and support business development staff through mentoring and professional development.
- Build strategic relationships with organizations representing employers and employees across NYC.
- Diversify industries represented by employers and engage with labor market/business intelligence tools.
- Track and analyze business development and hiring activities using internal CRM systems.
- Oversee the day-to-day operations of the ESBE Team.
- Serve as a member of CWO's senior leadership team.
- Perform other duties as assigned.
Preferred Skills- At least 5 years of combined experience in business development and sales/marketing activities.
- Exceptional salesperson and relationship-builder.
- Knowledge of the business landscape in NYC.
- Familiarity with city government and workforce development.
- Exceptional written and verbal communication skills.
- Strong customer service and interpersonal skills.
- Strategic mindset and excellent problem-solving skills.
- Meticulous attention to detail.
- Ability to work under pressure and manage multiple projects.
- Ability to handle sensitive matters with discretion.
Minimum Qualifications RequirementsA baccalaureate degree from an accredited college and at least 5 years of combined full-time experience in business development or related fields.
To ApplyApply through NYC JOBS at www.cityjobs.nyc.gov and search for Job ID: # 687864. Current SBS Employees should email their resume and cover letter to
[email protected] City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment.
Job ID: 687864
Title code: 22503
Civil service title: PROJECT MANAGER (DBS)
Title classification: Non-Competitive-5
Business title: Chief Business Development & Sales Officer
Posted until: 02/09/2025
Experience Level: Executive
Job level: M1
Number of positions: 1
Work location: 1 Liberty Plaza NYC
Category: Constituent Services & Community Programs#J-18808-Ljbffr
