Chief Financial Officer - Clinical & Support Options : Job Details

CSO is looking for a Chief Financial Officer.

The Chief Financial Officer is a key member of CSO's Executive Team and holds a broad range of leadership responsibilities including oversight of the Finance, IT, Business Systems, and Operations teams. Working closely with the CEO and other members of the management team, they must thrive in a high-growth, fluid, and metrics-oriented environment, with a belief in CSO's mission and defining values that drives performance and decision-making at all levels.

This position will manage the financial operations of the agency, serving as a key strategic and operational advisor to the CEO. The CFO will direct the activity of the staff engaged in planning, analysis, accounting, and client support functions. The CFO also represents the agency in all business relationships and is responsible for compliance with all financial regulatory requirements.

You Will:

• Provide general oversight of Billing, MIS, and Accounting functions including Accounts Payable and Purchasing.
• Ensure coordination and integration of financial services across all agency operations and programs; inform agency staff of policies and procedures related to financial operations; relay accurate and updated administrative and financial data to the CEO as needed.
• Develop, implement, monitor, and revise, as necessary, agency fiscal and administrative policies and procedures.
• Collaborate with CEO in reviewing, evaluating, and determining agency and program goals, direction, and growth to ensure financial viability of all services and operations.
• Work with CEO and Senior Management team to develop and monitor all budgets, including contracts, grants, and annual agency budget.
• Monitor contract utilization and ensure appropriate program managers have updated, accurate, and timely reports documenting monthly expenditures, remaining balances, and financial information related to their programs.
• Provide financial information to the Board of Directors; attend monthly Board, Senior/Agency Management, and other meetings as scheduled/directed; serve as a member of the Finance Committee.
• Collect, record, and analyze statistical information and make recommendations to the CEO and/or Senior Management team for quality improvements based on the analysis.
• Control all cash accounts and their use, ensuring proper procedures for all receipts and disbursements; properly monitor and utilize the line of credit.
• Prepare and present financial reports in an accurate, concise, organized, and timely manner as needed; secure information needed for proper back-up documentation; ensure auditability.
• Assist auditors in resolving any deficiencies, discrepancies, or questions; conduct periodic internal auditing of records and procedures to ensure accuracy and utilization; ensure accurate and timely completion of UFR.
• Conduct interviews for vacant positions within the departments; work with HR to recommend personnel actions as required, including hiring, transfers, promotions, discipline, or dismissal.
• Maintain collaborative relationships with funding sources (DCF, DMH, etc.); participate in negotiating agency contracts with funding sources and oversee preparation of amendments as needed.
• Monitor and ensure compliance with all state and federal financial regulatory requirements; ensure all departments adhere to agency and external paperwork requirements related to finance.
• Oversee agency property management and maintenance of agency's physical inventories and facilities; negotiate leasing agreements as necessary.
• Ensure appropriate, updated coverage for all agency insurances.
• Make independent recommendations for program expansion, reduction, or closing to the CEO.
• Provide adequate and ongoing supervision to administrative managers.
• Support and maintain a high-performance environment characterized by positive leadership and a strong team orientation as an added value member of both the Agency Management and Senior Management teams; support CEO-approved agency goals and philosophies, sharing a fundamental philosophy that enhances the agency's global reputation within the community.

What We Offer:

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Our Agency:

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

CSO was voted a Healthcare Industry Top Workplace in 2023 and 2024. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!

CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Cultural Diversity, Equity and Inclusion, Mindfulness Skills and more.

EOE/AA

Your Background:

• Bachelor's degree in Business Administration or related field
• MBA or Master's degree in related field of study (preferred)
• Five to ten years of experience in non-profit finance and administration required, preferably in behavioral health or related field
• Senior management and supervisory experience
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive - maintaining resiliency and focusing on solutions
• Respectful - collaborating and effectively communicating
• Insightful - demonstrating self-awareness and effectively priority setting
• Conscientious - taking accountability and applying feedback