Chief of Staff - Earnest : Job Details

Take the wheel. Be a part of a humble and passionate team that's driving the change in education finance.

Want to love where you work? Join our award-winning culture!

We're creating a workplace where Earnies feel inspired, engaged (ask about our survey scores), and empowered to do their best work – smart, fast, and without ego.

Our customers' journey is ours to share. Our success comes from anticipating their needs and providing the solutions they're looking for. This combination of empathy and action helps them become our best endorsers and biggest fans.

The path to great means getting better every day. We push ourselves, and each other, to remain curious and think differently. We know the value of compounding and how continuous 1% improvement leads to massive changes. We are also willing to take big swings as we challenge the status quo.

Our customers are tired of long wait times and large student loan bills so we constantly seek out ways to deliver faster. We refuse to waste time on things that don't move the needle and we surprise teammates and customers with our speed.

Perseverance and optimism are just the start to take on the inertia of a national trillion-dollar problem. We enjoy tough challenges knowing that if we persist through them we will make a difference.

We maximize our impact when we act as one team. We each play our part and put team success above personal achievement. Earnies are willing to do what it takes to make the team better even though it may be uncomfortable for ourselves.

Our mission is to make higher education accessible and affordable for everyone. We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast.

We build tools that help people feel in control of their financial future, including:

• Private student loans - low rates, people-first service, and flexible payments.
• Student loan refinancing - break free from high-interest rates or monthly payments.
• Scholarships - access to thousands of scholarships to help students pay less.

Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!

As the Chief of Staff, you will:

• Serve as a critical advisor to the CEO, offering strategic guidance, sound judgment, and thoughtful insights to inform decision-making on critical business decisions.
• Drive cross-functional, high-impact initiatives that align with the company's strategic priorities, ensuring seamless execution and fostering collaboration across all parts of the organization.
• Craft compelling, data-driven materials for senior internal and external stakeholders and refine the CEO's work to enhance quality and impact by distilling complex information into clear, actionable insights to support discussions and decisions.
• Play a central role in executive-level discussions by ensuring the CEO and Executive Team receive the right information in an appropriate format and quality. Contribute to strategic conversations, facilitating productive dialogue and ensuring alignment and follow-through.

Your Impact:

• By providing leverage for the CEO, you will accelerate progress on short-term and long-term strategic objectives. You'll streamline decision-making, prioritize critical initiatives, and ensure smooth execution, allowing the CEO to focus on high-level priorities while driving the company's overall growth and success.

About You:

• 10+ years of experience in strategy consulting, investment banking, or Venture Capital/Private Equity.
• Experience operating in a high-growth technology company.
• Proven history of taking on expanded responsibilities and leadership roles, consistently delivering results.
• Demonstrated exceptional analytical capabilities with a proven track record of leveraging data and insights to drive strategic decisions and solve complex business challenges.
• Possesses superior communication skills, with the ability to convey complex ideas clearly and concisely internally across all levels of the organization and externally, ensuring alignment and clarity in written and verbal communications.
• Exhibit a high level of senior presence, with the ability to engage and influence senior stakeholders, lead confidently in high-pressure situations, and represent the leadership team with professionalism and credibility.
• Exemplifies the highest level of integrity and discretion, managing sensitive information with absolute confidentiality. Trusted to handle confidential communications, strategic decisions, and executive-level matters with professionalism and care.

Even Better:

• ~5 years post MBA from Top Tier Program
• Experience in lending and/or Fintech

Where:

• This role is based in the San Francisco Bay Area.
• You will be expected to be in person at our headquarters in Oakland, CA, 2-3 days per week. Additionally, occasional travel may be required outside of the San Francisco Bay Area, including trips to our Earnest office in Salt Lake City, UT, and other locations as needed.

Pay Range:

$182,000 — $206,000 USD

Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:

• Health, Dental, & Vision benefits plus savings plans
• Mac computers + work-from-home stipend to set up your home office
• Monthly internet and phone reimbursement
• Employee Stock Purchase Plan
• Restricted Stock Units (RSUs)
• 401(k) plan to help you save for retirement plus a company match
• Robust tuition reimbursement program
• $1,000 travel perk on each Earnie-versary to anywhere in the world
• Competitive days of annual PTO
• Annual “my day”
• Competitive parental leave
• Plenty of Earnest swag, in-person team gatherings, picnics, celebrations, and plenty of fun virtual events

At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.

Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance.