Chief of Staff – Residential - Career Group : Job Details

Chief of Staff – Residential

A high-net-worth principal is seeking a highly organized and dedicated Chief of Staff to directly manage and provide oversight of all domestic staff. Significant experience is required managing employees in a variety of functions in a domestic/household environment along with a proven record of relationship building, hiring and managing a high functioning team.

Location: Flexibility required to work onsite between properties in NYC and Eastern Long Island

Salary commensurate with experience: $185-300k range + bonus potential + great benefits package

Responsibilities include:

• Ensuring that all operational procedures for the maintenance of all properties is well documented and routine inspections and maintenance are performed
• Approving all invoices ensuring that the bills reflect the services that were provided and processing them to corporate for payment.
• Preparing budgets for ad-hoc projects for review and sign off by Principal and COO.
• Hiring, managing and oversight of all domestic staff including housekeepers, groundskeepers, chefs, butlers, boat crew and other domestic staff as needed.
• Collaborate with all domestic staff and administrators to coordinate guest visitation and activities and ensure seamless operations.
• Handle the scheduling of all household staff to ensure smooth transitions from various locations and to ensure all goals and objectives are met in a timely fashion.
• Oversee the effective management of all staff members, including developing short, mid and long-term strategic goals/plans for each direct report and their respective areas of focus.
• Conducting performance evaluations and development of on-site and off-site training.
• Ensure proper inventory is kept on all valuables.
• Develop the long-term technology and A/V strategy and evaluate next generation products and service offerings.

Requirements

• Flexibility to work from various household locations across NYC and Eastern Long Island predominantly.
• Previous household team management experience and strong operational acumen in a domestic/household setting.
• Hands on leader who can design and execute a strategic plan for the Principal's personal and philanthropic endeavors.
• Excellent communication skills to command respect and the ability to engage both internal and external constituencies.
• A high degree of interpersonal skills and diplomacy, strong collaboration skills.
• Ability to build strong relationships and direct and prioritize all operational efforts within the household.

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