Claims Adjuster Trainee - Progressive Insurance : Job Details

Join Forbes' 2024 Best Employer for Diversity! As a claims adjuster trainee, you'll learn how to help customers get back on the road after an accident. This is not a field position which means you'll be building relationships with customers over the phone. In a fast-paced environment, you'll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff - providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims. This is a hybrid role, which means you'll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that's at home or in the office, for a period of 12 months. After that period,the days you'll be expected to report to an office for important meetings, training, and collaboration will vary based on business nee d . In this hybrid work environment, you'll be supported by your leaders and tenured c olleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you're welcome to work in the office as often as you would like. Duties & responsibilities (upon completion of training)

• Determine coverage
• Determine liability (who's at fault for the damages)
• Interview customers, claimants, and witnesses
• Partner with appraisers/estimators to manage vehicle repairs
• Negotiate with customers and other insurance carriers and resolve claims

Must-have qualifications

• Three years of relevant work experience OR
• Bachelor's degree OR
• Two years relevant work experience and an associate degree

Schedule: During onboarding (first three months) Monday-Friday, 8:30am - 5:30pm. After onboarding: Monday-Friday (40 hours per week). Start and end time will vary between 8am-6pm (based on business need). Location: Woburn, MA Compensation

• $56,000 - $60,000/year
• Gainshare annual cash incentive payment up to 16 % of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness& mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. Equal Opportunity Employer F or ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at