Clean Team Lead - Hard Rock Hotel & Casino Sioux City : Job Details

POSITION SUMMARY

The incumbent in this position is responsible for directing the day-to-day activities of the Environmental Services Department.

GENERAL ACCOUNTABILITIES

(The following statements are intended as general illustrations of the work in this class and are not all inclusive for specific positions.)

• Train, motivate, evaluate and manage staff to ensure team members receive adequate guidance and resources to achieve established objectives.
• Assign routine and non-routine job functions to departmental team members.
• Maintain a good public relations image for other property departments and patrons.
• Carry out training programs as new methods or techniques are adopted by the department.
• Maintain departmental cleanliness standards through inspection process throughout all assigned areas of responsibility by observing and correcting any work-related deficiencies.
• Establish, implement and monitor department objectives, standards, guidelines, budgets and other administrative processes to achieve proper management of the department.
• Perform various administrative duties as assigned by the Security Supervisor or Manager.
• Properly executes the 10/5, 1st - last core standards.
• Perform other related duties as may be assigned.

WORKING CONDITIONS/ESSENTIAL FUNCTIONS

Must have ability to:

• Work varying levels of crowds, noise levels, and smoke, the severity of which depends upon customer volume. At times works with various types of chemicals, proper safety precautions are taken. This position occasionally works outdoors and is subject to all weather conditions. Proper clothing is provided.
• Communicate effectively, with customers as well as all levels of team members.
• Effectively and efficiently move around work area.
• Observe and direct actions of subordinates.
• Use a computer keyboard, calculator, etc.

JOB QUALIFICATIONS

Knowledge and understanding of cleaning tools, chemicals and procedures. Working knowledge of time and attendance system, adding machine and typewriter. These skills are typically acquired through a minimum of one-year experience in Environmental Services Department or related field. Supervisory experience preferred.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:

• Attend required training sessions offered by the Hard Rock Hotel & Casino Sioux City.
• Perform the duties described in compliance with local laws and regulations.
• Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
• Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member's department.
• Consult Internal Control Procedures and Policy Manuals for guidance.
• Report illegal activity to Security or the appropriate levels of Management.