CLERICAL ASSOCIATE - LEVEL 3 *PROVISIONAL* - Nyc Health Hospitals : Job Details

NYC Health + Hospitals/Bellevue is America's oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It seesmore than 110,000 emergency room visits and 500,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue's clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children's Psychiatric Emergency Program; and Cancer Services. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.Work ShiftsTour 2: (9am-5pm)Job Description

Conduct patient interviews to obtain identifying information, such as, demographic, biographic and insurance status for Registration/Check In. Information is entered accurately, into the EPIC system

Obtain signatures on registration forms including TPO, Bill of Rights, HIPPA Notice of Privacy, Health Care Proxy, and General Consents

Scan insurance cards, Photo ID, and other supporting documentation in EPIC

Assist patients in making or rescheduling appointments in EPIC

Generate Medical Record Numbers for new patients

Perform system checks to verify insurance coverage including ePaces for Medicaid

Revise patient information in EPIC based on documentation provided by patients

Provide guidance to patients in regards to Hospital Policy such as the document requirements for Insurance Screening and/or Financial assistance.

Accept patient payments of cash, checks, debit cards, and credit cards

Issue payment receipts via EPIC payment functions

Reconcile all payments received against receipts issued and prepare daily proof of cash reconciliation report

Submit daily reconciled cash payments receipts and reports to department designee for review

Follow proof of cash reconciliation policy and all other cashier procedures and functions.

Provide coverage in other clinical areas as needed

Perform other assignments as deemed necessary by the department.

Minimum Qualifications1. A high school diploma or its educational equivalent; and2. Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs