Clerk/Central Scheduler - University of Pittsburgh Medical Center : Job Details

Notifies patients of appointments and informs them of necessary information including insurance cards and co-pays for their scheduled appointment. Answers patient telephone inquiries for the SHMG Physician Finder Service and assists patients in locating a care provider to meet the patient's needs. Assists with contacting and rescheduling patients when providers' schedules change. Schedules patients in a computerized practice management system and maintains appointment schedule by following office scheduling policies Directs phone calls to the proper destination or takes messages as needed. Create, maintain, and enter information into databases. Compile, copy, sort, and file records of office activities, business transactions, and other activities. High school diploma or equivalent required. Two years experience working in a physician's office or medical field required. Associate's degree required in lieu of experience. Telephone communication center experience preferred. Customer servi...Clerk, Scheduler, Retail, Healthcare, Patient