Clerk III Lab - The University of Iowa : Job Details

Provide front desk reception duties for checking in patients in the Ped Specialty Lab Station. Will schedule walk-in appointments for the University of Iowa Stead Family Children's Hospital multi-specialty Pediatrics clinic and other designated areas within UI Stead Family Children's Hospital. Thisincludes high volume public contact, use of multi-tasking skills, and the ability to answer multi-line phones on a consistent basis involving internal and external customers.Position ResponsibilitiesGathers demographic data information and enters into the EPIC system.Gathers the referring entity, primary care providers, and other health providers information and enters into the hospital EPIC system.Checks the system for lab orders to make sure the patient is ready for the lab appointment.Oversee the ticket system used in the lab area.Performs proper name search procedures as outlined in Policy and Procedure Manual.Alternates with other scheduling clerks in responding to telephone calls and assisting patients, physicians, specialty nurses, and other healthcare providers at the scheduling desk. Assumes duties of schedulers and/or receptionists during their absences.Maintains effective communication with appropriate divisions.Performs miscellaneous clerical duties as assigned.Regular salaried position located in Iowa City, Iowa.Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.Minimum Eligibility RequirementsAny combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.Special Qualification RequirementsPublic Contact/Customer Service.Medical Terminology.Word Processing.Desired QualificationsCustomer service experience in a healthcare setting.Demonstrated excellent written/verbal communication.Application Process: Please attach a resume (under submission relevant materials) as part of the application process. Job openings are posted for a minimum of 10 calendar days. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check.Please contact with any questions.Equal opportunity/affirmative action employerThe University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) ###-#### or . For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-###-####.#J-18808-Ljbffr