Clerk - The Chickasaw Nation : Job Details

We are currently looking for a Part Time 38 Clerk to join our team located at the Ardmore II Tobacco Shop.Summary:Operates cash register and stocks store. Promotes signature products by providing the highest level of customer service.Responsibilities:* Provides first class customer service - courteous and helpful to all internal and external customer types- Answers questions in a courteous and professional manner- Partners with internal and external services as needed to ensure appropriate referral is made- Greets and engages with a smile- Determines needs, seeks positive experience and outcomes* Completes all training and development requirements and participates in continuing education opportunities* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types- Maintains general upkeep of work area and maintains a safe environment- Maintains and promotes professionalism- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics- Adheres to Chickasaw Nation dress code standards* Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.* Sweeps, mops, dusts, vacuums and performs basic cleaning and janitorial procedures* Cleans windows, doors, mirrors, glass partitions, baseboards, jambs, trim and walls, maintain sanitization of restrooms, empty and clean waste receptacles* Assists and guides customers with purchase selection- Engages potential customers and guides with selection and purchase decisions- May order catolog items if not in stock- Promotes products to increase guest satisfaction and store sales* Operates point-of-sale terminal to tally customer purchases and ensure accurate payment is received- Operates point-of-sale terminal to tally customer purchases and ensure accurate payment is received- Provides accurate change for cash purchases- Processes discounts, refunds, exchanges, coupons accurately- Balances register/terminal and completes reports for receipts, cash balance- May perform minor trouble shooting of POS- Maintains accurate cash count and assume responsibility for any shortages at end of shift- May be responsible to confirm POS pricing updates* Audits register and change box funds by auditing account shortages and overages through process of counting their shift bag down before and after closing out shift* Stocks inventory several times during shift by placing products on display shelf for customer availability* Performs all other duties as assignedCompetencies:Essential:* Able to follow instructions, both written and oral * Able to adhere to all scheduling and attendance requirements* Honesty, truthfulness, reliability, accountability* Able to read, understand and apply regulations and policies* Able to verbally communicate in a professional and positive manner with other team members, departments, guests and managementSkills:Essential:* Vacuum cleaner, basic equipment, knowledge carpet care* Janitorial equipment and supplies* Operate point-of-sale terminalExperience:Essential:* No prior experience required.Education:Essential:* High School, GED or EquivalentCredentials:Essential:* Pass general background checkNonessential:* Pass gaming background check* Gaming license or permit as required by assigned positionWorking Conditions:Essential:* May work where cigarette smoking occurs* Bright and Flashing lights* Customer service* Retail store* Warehouse freezer/cooler* Commercial and residential vacuum* Computers, printers, phones* Point-of-sale equipment* Potential exposure to cleaning fluids and solvents* Communications written, verbal* Pass pre-employment drug test* Frequently bend, kneel, stoop, push, reach* Hand-eye coord, reach and grasp* Frequently lift and or carry up to 25 lbs* Moderately strenuous work* Standing up to 100% of shift* Walking up to 75% of shift* May work day shift* May work evening shift* May work holidays* May work night shift* May work rotating shifts* May work weekend shift