Client Acquisition and Management - Seniors Helping Seniors Lorain : Job Details

Location: North Ridgeville or surrounding area (Hybrid)

What We Offer:

• Competitive wages and bi-monthly pay
• Sales Commission up to 50% of salary
• Continued training and development
• 3 weeks of Paid Time Off
• Insurance benefits

Company Description:

Seniors Helping Seniors is a unique home care service that matches seniors who want to provide help with seniors who are looking for help. We help seniors live independently in their own homes by providing them with the care and companionship they need. We are committed to enriching lives and fostering caring communities.

Position Overview:

We are seeking a dedicated Business Development Manager to spearhead client acquisition and management efforts, and to assist in the overall business development of our franchise. This role is perfect for someone with a passion for community service, excellent interpersonal skills, and a proven track record in sales or client management.

Responsibilities:

• Develop and implement strategies for client acquisition and retention.
• Manage client relationships, ensuring high levels of satisfaction and excellent service delivery.
• Coordinate with caregivers and clients to tailor services to individual needs.
• Identify opportunities for business growth and improvement.
• Collaborate with the management team to set and achieve business objectives.
• Prepare reports and analytics to track business performance.

Requirements:

• Proven experience in sales, marketing, or customer service. (1-2 years experince)
• Strong interpersonal and communication skills.
• Ability to work independently and make well-informed decisions.
• Compassion and understanding of the needs of seniors.
• Valid drivers license
• Reliable vehicle

Preferred:

• In-Home Senior care experience

Ability to commute/relocate:

• North Ridgeville or surrounding area: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: Hybrid remote in North Ridgeville and surrounding area.