Client Advocate, Personal Lines - Deland, Gibson Insurance Associates : Job Details

Client Advocate, Personal LinesClassification: Salary-ExemptLocation: Wellesley/Franklin/Dennis Port/Worcester, MAJob Type: Full TimeGreat job opportunity with a well-established, Five Star Accredited Insurance Agency! Voted as one of the Best Agencies to Work for through the Insurance Journal.The Client Advocate plays a crucial role on our Personal Lines team, working closely with clients and Account Managers to provide superior customer service.What you'll do:Be a sponge - obtain comprehensive knowledge of all agency systems and processesProvide clients with industry-leading customer serviceWork with the team and do whatever is needed to get the job done - have a can-do attitudeAssist with Certificates of Insurance, applications, cancellations, and other client needsLearn and master our CRM system - Applied EpicCommunicate with carriers via phone and email to problem-solveWhat you'll need:Bachelor's degree with interest in all things InsuranceAbility to be flexible in the Small Business environmentSelf-motivation and accountability to get the job doneAn eye for detail and great written and verbal communication skillsGrit and organizational skills to complete detailed tasksTeam player, able to work with all levels of the organization effectively and efficientlyWhat We Offer:Collaborative work environmentWork-Life BalanceComprehensive time-off package including paid vacation, holidays, sick and PTOHealth Insurance, Dental, Vision, 401K and moreHybrid scheduleOpportunity for continuing education, subsidized by DGDeland Gibson Core Values:We Work with UrgencyWe show CompassionWe are Life-Long LearnersWe Have GritWe InnovateAbout Deland, Gibson:Established in 1900, Deland, Gibson is a Massachusetts insurance agency that has thrived working as a trusted advisor for its client base. Through a handful of subtle name changes over the past century Deland, Gibson has maintained its identity as an industry-leading insurance and risk management advisor.PI29f3560845a1-25660-#######1