Job Location : Middletown,CT, USA
Pieper Veterinary in Middletown, CT is searching for akind, compassionate, and detail-oriented Client Care Coordinator (CCC) to support our Internal Medicine department. The client experience starts at the front desk, so we need a team that shares our goal of making the pets and people in our community healthier and happier.
About You:
We strongly believe that veterinary medicine is a team sport, and our ideal candidate is someone who feels the same. Communication is key in our industry, and we are looking for people who navigate both client and interpersonal communication with skill and ease.
We are seeking a Client Care Coordinator to provide concierge service between the client or the referring veterinarian, and the Pieper Memorial team from the moment of first contact with the hospital, throughout the patient's stay, and after discharge. The CCC serves in all areas of communication, as an advocate for and liaison between the client and the medical team(s), to ensure clear, accurate information is relayed and delays are minimized. The CCC is also a department point person for the front desk to ensure a quick and efficient flow of communication between incoming calls and client's questions.
What to Expect:
Anticipated Schedule:
This is a full-time, first-shift role. Some weekends and holidays may be required.
Pay:
$16.50 - $24.00/ hour dependent on experience and education
What's in it for you?
We know it's not always easy to make a move. We treat all interviews as confidential and if a casual chat is more your style, we can do that too! We genuinely love what we do and the people we work with. If you are interested in learning more about us, please visit: www.pieperveterinary.com
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