Client Care Coordinator - Interim Healthcare Of Lexington Ma : Job Details

Client Care Coordinator

in Lexington MA

Experience a culture that values CSRs for the vital role they play. At Interim HealthCare®, you'll be part of an organization that cares for its employees as much as the clients and patients they serve.

Since 1966, Interim HealthCare has been an employer of choice to CSRs seeking a fulfilling career where management supports them for the meaningful work they do. Our leadership team is comprised of more than 65 percent nurses and medical professionals, so we understand what it takes to deliver exceptional care and stand ready to support you. If that's the kind of company you thrive in, you are made for this!

Our Client Service Representatives enjoy some excellent benefits:

• $50,000 to $65,000 Salary
• Make a positive impact in the lives of others through the work you do
• Family-oriented culture that promotes work-life balance
• Online training, growth and ability to earn CEUs
• Tuition discounts through Rasmussen University
• PTO, Holiday Pay, Medical/ Dental/ Vision benefits, CEUs

As a Client Service Representative, here's a big-picture view of what you'll do:

• Assist our Client Service Supervisor in ensuring compliance with quality and operational standards
• Schedule staff and improve the process of client/patient scheduling for home care services
• Document job orders, receive referrals and assist with staffing orders
• Manage employee files, verify credentials and certifications, conduct background checks and advertise for staff positions
• Verify client insurance and assist with office functions such as marketing, payroll and collections

A few must-haves for Client Service Representatives:

• Bachelors degree or Masters Degree in Social work, public health, business administration with office administrative experience
• Minimum of one years of experience in healthcare or a related industry
• Understanding of state and federal home care standards and regulations
• Excellent oral and written communication skills with clinical and non-clinical staff
• Strong organizational skills, attention to detail and computer software proficiency

Why Work for Interim HealthCare?

Founded in 1966, Interim HealthCare is the nation's first home care company and a leading employer of Client Service Representatives (CSRs). Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of CSRs who are making a positive impact in the lives of others through the meaningful work they do.

Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.