Client Partner Associate - NimbleRx : Job Details

NimbleRx is a technology company that enables people to live their best lives by improving access to reliable, affordable healthcare. Our mission is to bring pharmacies into the future by building a convenient and easy-to-use service that supports pharmacists and empowers patients. We are a fast-growing, technology-first startup doing over $1 billion in GMV annually, and our team stays rooted in a patient-first mentality; we aim to bring all of our patients convenient access to reasonably-priced medications without ever needing to step foot in a pharmacy.

The Client Partner Associate is a crucial member of the Nimble team, supporting new and current pharmacy partners as the lead point of contact, post-launch. As we continue to grow nationwide, you will increase client engagement with Nimble features and create new sales opportunities by aligning pharmacy goals with revenue-focused growth. The ideal candidate is a proactive communicator, a problem-solver, and a team player with a passion for customer satisfaction and building their career in a post-sales role!

• Develop durable relationships with owner(s) and staff of partner pharmacies to provide front-line support.
• Actively impact pharmacy partner success by understanding pharmacists' workflows, recurring issues, and product performance.
• Effectively train and manage a book of business of Nimble pharmacy partners, providing proactive solutions to using Nimble and recommending services/features to improve pharmacy revenue and performance.
• Utilize performance and revenue reports to share potential adoption and growth opportunities with key decision-makers.
• Connect with Engineering, Product, and Operations teams to bring technical expertise to partners.

• 0-1+ years of experience in account management, partner/customer success, account retention, client support, and/or sales.
• Proactive and confident partner guidance through new Nimble processes.
• Positive attitude and ability to work in a fast-paced, constantly evolving environment.
• Excellent verbal and written communication skills.
• Bachelor's degree.

• Compassionate and driven colleagues in a fun environment where success is celebrated.
• Accelerated career growth in a fast-growing company.
• Direct access to executives and a transparent company culture.
• Rare opportunity to change an industry and lives of millions.
• We are reinventing healthcare/pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do.
• Medical / Dental / Vision / 401K package that fits your needs.
• Generous Vacation Policy - work hard and take time when you need it.
• 11 Paid Holidays.
• Work out of our HQ in beautiful downtown Redwood City.

Salary: $65,000 a year

At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey!

Diversity, inclusion, and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities, and perspectives.