Client Relationship Manager/Electrical Engineer - Smith Seckman Reid : Job Details

A leading comprehensive engineering design and consulting firm, SSR provides innovative solutions for clients with facility and infrastructure challenges. To achieve client needs, SSR has multiple locations across the US. Working with a diverse group of individuals in a variety of markets, our team of experts partner with our clients to deliver advanced solutions that last.

SSR is committed to providing opportunities and benefits to colleagues that promote living fully. Through various competitive benefits and programs available, SSR supports the health, well-being, and personal growth of its employees. SSR offers benefit options including medical, dental, and vision coverage, a generous contribution to employee-owned Health Savings Account, 401(k) with matching up to the full IRS maximum, tuition reimbursement, and a variety of other employee incentives and wellness programs. SSR is a 2019 A/E/C Building a Better World Award Winner which recognizes our commitment to community outreach and improvement.

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Looking for a Project Manager/Electrical Engineer for our Memphis, TN location.

The Project Manager/Electrical Engineer holds overall responsibility for assigned projects of low to medium scope and complexity. Project management duties involve planning and executing a management plan specific to each project, delivering quality products and services to the client in a timely manner, managing project financials, and serving as the primary contact between the SSR project team and the client. Responsible for Total Project Success on assigned projects for all results related to people, product, and profit.

Key Responsibilities:

* Confirms the project scope and requirements with the client and other stakeholders, working with the Client Relationship Manager (CRM) or Location Leader as needed

* Helps develop a financial plan for the project by negotiating fees and contracts as may be appropriate, preparing the proposal letter, and participating in the man hour budgeting process; works with CRM or Location Leader as applicable

* Assists in developing the project staffing plan and preliminary man hour budget with the Senior Project Manager (PM), CRM, Department Head, or Location Leader as applicable

* Ensures a Project Coordinator (PC) is assigned to the project and works with the PC to have the client fill out the BIM Questionnaire to ensure proper model set up, model information flow, and management

* Participates in and learns how to structure project kick-off meetings to convey project scope, client expectations and standards, man hour budgets, etc.

* Works with design team to confirm a final man hour budget based on discipline work plans that identify tasks and hours to complete

* Works with the client to understand schedule expectations and, with team input, proposes interim milestones to the schedule for proper information flow, adjusting as necessary throughout the project

* Schedules work, communicates schedule information to the project team, monitors manpower requirements, and assists in updating eResource with current man hour projections

* Prepares and implements a proactive Quality Assurance/Quality Control (QA/QC) plan for projects

* Ensures that invoices are accurate and delivered in a timely manner, monitors and participates in collections of account receivables, and updates the projected monthly revenue earnings for each project

* Attends meetings with owners, clients, and architects; facilitates communication between clients and the project team; and documents important issues

* Monitors project budget throughout project and works with project team to schedule work in accordance with man hour budgets

* Identifies, negotiates, and administers fees for additional services as needed

* Builds, develops, and grows any business relationships vital to the success of the project and engages in business development activities with the current client base

* Performs risk assessments to develop response strategies; manages risks throughout the project

* Responds to contractor's and client's request for information quickly and efficiently

* Manages the Construction Administration (CA) process by designating CA personnel to ensure building systems are installed consistent with the design and predetermined quality standards

* Supervises the job closeout process to ensure documentation, lessons learned, and filings are complete

* Works alongside and engages with the Senior PM, CRM or Location Leader to increase knowledge of project scope, budgeting, and revenue projections

* Actively attends internal and external training and other educational opportunities to obtain knowledge in necessary technical areas

An ideal candidate will possess the following requirements:

* Technical or Bachelor's degree in one of the major technical disciplines practiced by the firm with ten years of practical experience on similar projects

* Professional Engineer Licensure

* Healthcare building design experience preferred

* Thorough knowledge of Microsoft Office Suite (i.e., Word, Excel, PowerPoint, and Outlook)

* Knowledge of engineering theories and methodologies

* Knowledge of project approach and system design

* Basic accounting knowledge and how to create and maintain budgets

* Must be comfortable working with Clients

SSR is an Equal Opportunity / Affirmative Action Employer

EOE including Disability/Veteran

Our mission is to make a positive difference for our clients, colleagues, and communities.

Recruiters or staffing agencies: SSR is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to an SSR employee without 1) a current, fully-executed agreement on file and 2) being assigned to the open position via HR