Client Service Representative (Hybrid) - Atlantic Group : Job Details

Job Overview - Client Service Representative (Hybrid):Become part of our client's Boston, MA team as a Client Service Representative. In this temporary role, you will manage assigned client relationships with a focus on fund accounting, administration, and custody, ensuring proactive solutions and high client satisfaction.Compensation: $24/hourLocation: Boston, MASchedule: Monday to Friday (Hybrid)Responsibilities as the Client Service Representative:

Client Management: Address and resolve day-to-day client inquiries, escalating issues when needed.

Collaboration: Work with internal teams to resolve client issues and meet deliverables.

Communication: Keep clients updated on inquiry statuses and share insights on trends to improve processes.

Reporting: Execute reviews of client reporting and reconciliations, ensuring accuracy and escalating issues as necessary.

Training: Conduct client training sessions to teach them how to utilize internal systems and reduce manual intervention.Qualifications for the Client Service Representative:

Education: Bachelor's degree or equivalent required.

Experience: Prior experience in Client Service or a related Financial Services role preferred.

Skills: Strong verbal and written communication, analytical and problem-solving skills.

Technology: Strong proficiency in Microsoft Office Suite with the ability to quickly adapt to new technologies and systems. #J-18808-Ljbffr