Client Service Representative - Arcadia Home Care and Staffing – an Addus family company : Job Details

To apply via text, text 7528 to 334-###-####Position Summary: The Client Service Representative will conduct in-home visits at clients' homes to monitor and report on the quality of services being provided by Home Care Aides, and to determine whether existing care plans are adequate to meet client needs.Pay range: $25.00/HR - $29.00/HRHours: Full-Time Monday through Friday 8:00 am to 5 pm. Some field visits are after hours and on weekends.At Addus we offer our team the best:Medical, Dental and Vision BenefitsPTO PlanRetirement PlanningLife InsuranceEmployee discountsEssential Duties:Monitor client's condition and performance of duties by Home Care AidesMaintain all company and State specific program rules, regulations and standardsConduct home visits to new clients to welcome and review the Welcome PacketObserve and evaluate Home Care Aides in the client's home as directed by Supervisor, to assure client Care Plans are being followedPrepare and complete accurate home visit and home safety evaluation reports as neededMaintain schedule to assure timely completion of all assigned home visitsEnsures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter.Maintains a high degree of confidentiality at all times due to access to sensitive information.Compliance with all Medicare, Medicaid, and HIPAA regulations and requirementsMaintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency.Abides by all regulations, policies, procedures, and standards.Performs other duties as assigned.Position Requirements & Competencies:Must have high school diploma or equivalent.Preferred additional education such as a diploma from an accredited vocational school or college.Must have 2 years of recent experience working in a healthcare environment, preferably home care.Understanding of basic medical terminologyInterpersonal, organizational and communication skills.Computer skills including but not limited to MS Office, MS Excel and Scheduling programMust be willing to travel (road warrior)Must have reliable transportation, valid driver license, and state required insuranceAddus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.To apply via text, text 7528 to 334-###-#####ACADCOR#CBACADCOR#DJADCORCalifornia applicants may be entitled to additional rights over their personal application. Prior to applyingwith Addus, please copy/paste the following in your browser to review our California privacy notice for employeesand potential applicants: wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: