Client Service Specialist - 1497 - bHired : Job Details

Client Service Specialist - 1497

bHired

Job Location : New York,NY, USA

Posted on : 2025-02-11T08:07:17Z

Job Description :
An insurance company is seeking a Client Service Specialist to manage policy cancellations, payment processes, and client support. This role requires a detail-oriented and proactive professional who can handle billing inquiries, customer interactions, and policy adjustments while ensuring a smooth client experience.Responsibilities Include:
  • Process and manage policy cancellations, including issuing cease coverage letters.
  • Handle billing inquiries and optimize payment processes.
  • Provide high-level customer service by responding to client concerns and requests.
  • Ensure compliance with industry regulations and company policies.
  • Maintain detailed records and documentation related to policy adjustments.
  • Collaborate with internal teams to improve processes and client satisfaction.
  • Adapt to changing priorities in a fast-paced insurance environment.Ideal Qualifications:
  • Experience in customer service, preferably within the insurance industry.
  • Strong communication and problem-solving skills.
  • Ability to work independently and collaboratively.
  • Highly organized and detail-oriented.
  • Comfortable managing multiple tasks and deadlines.Salary: $60k - $70k/YearTo apply, please send your resume to #J-18808-Ljbffr
  • Apply Now!

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