bHired
Job Location :
New York,NY, USA
Posted on :
2025-02-11T08:07:17Z
Job Description :
An insurance company is seeking a Client Service Specialist to manage policy cancellations, payment processes, and client support. This role requires a detail-oriented and proactive professional who can handle billing inquiries, customer interactions, and policy adjustments while ensuring a smooth client experience.Responsibilities Include:
Process and manage policy cancellations, including issuing cease coverage letters. Handle billing inquiries and optimize payment processes. Provide high-level customer service by responding to client concerns and requests. Ensure compliance with industry regulations and company policies. Maintain detailed records and documentation related to policy adjustments. Collaborate with internal teams to improve processes and client satisfaction. Adapt to changing priorities in a fast-paced insurance environment.Ideal Qualifications: Experience in customer service, preferably within the insurance industry. Strong communication and problem-solving skills. Ability to work independently and collaboratively. Highly organized and detail-oriented. Comfortable managing multiple tasks and deadlines.Salary: $60k - $70k/YearTo apply, please send your resume to #J-18808-Ljbffr
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