Client Service Specialist (Teller) - Bank of the Ozarks : Job Details

Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and processing financial transactions. Promote a positive, helpful, and friendly team environment and provide exceptional customer service at all times. Essential Job Functions Cultivate professional relationships with customers, utilizing assessment tools and engaging customers in meaningful conversations to uncover needs, make appropriate recommendations, and submit referrals to banking center team members or line of business partners. Utilize assessment tools to maintain detailed notes regarding customer conversations and interactions. Facilitate and process account transactions accurately and efficiently to minimize errors and reduce fraud. Actively participate in morning huddles. May open new accounts, as needed and with documented approval of management. Demonstrate competency and accountability ...Client Service, Teller, Specialist, Customer Service, Banking, Retail