Client Support Specialist - 100% Work From Home - Roo : Job Details

[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $28 per hour / Health benefits / PTO / 401k / Home office stipend - As a Client Support Specialist you'll: Be one of the point-of-contacts for customer inquiries coming through online support channels such as email, LiveChat, and 1-833-Roo Vet; Troubleshoot and resolve any first line issues raised by hospital/vet/tech users, providing accurate, complete, and supportive responses; Proactively document rainy day scenarios as encountered and share any key learnings with the team; Maintain Hubspot to be sure all client communications & CS tickets are documented appropriately...Hiring Fast >>