Client Support Specialist - JCW Group : Job Details

We're currently recruiting for a Client Support Specialist to join a community orientated bank based in the CT area. The Client Support Specialist supports the bank in focusing on providing exceptional customer care for their customers. If you're looking to join a bank that cares about both their employees and their customer - please apply!

Responsibilities:

• Handling client problems through directly finding a resolution or by referring to the proper individual or department
• Supporting the sales team in preparing required documents to conclude sales
• Providing exceptional support and service around all digital products to customers

Requirements:

• Minimum of 1-3 years relevant experience in consumer, business banking or retail services in a customer facing role
• Must be coming from a banking background. Strong understanding of banking products, services, and operations.
• Excellent customer service and interpersonal skills.

For more information please email Megan at [email protected]