Climbing Course Instructor - Iron Peak Sports & Events - The Sports Facilities Companies : Job Details

CHALLENGE COURSE INSTRUCTOR - Iron Peak Sports & Events Sports Facilities Management, LLCLOCATION: Hillsborough Township, NJDEPARTMENT: SPORTS PROGRAMMINGREPORTS TO: SPORTS DIRECTORSTATUS: PART-TIMEABOUT THE COMPANY:Iron Peak Sports & Events is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Hillsborough, NJ. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Iron Peak Sports & Events is a member of The Sports Facilities Companies and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.POSITION SUMMARY:The Challenge Course Instructor is responsible for all aspects of the facility's Family Entertainment Center programs, and events regarding our climbing wall, aerial ropes course, and ninja course. This position is responsible for delivering our adventure course curriculum in a safe and fun way for our guests. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Greet guests promptly and provide excellent customer service
• Always be encouraging and positive to all guests
• Know and enforce the facility's policies and procedures
• Be knowledgeable about pricing, events offered, equipment, and all activities
• Explain and demonstrate correct usage of climbing equipment and facility features
• Monitoring climbing wall, ninja, adventure element, and ropes course safety practices
• Inspect, maintenance, and inventory all climbing wall and ropes course equipment
• Lead rock-climbing and ninja course classes for children thru adults
• Maintain member files and waiver forms within the Dash Platform
• Complete daily assignments before, during, and after each shift as directed by management

MINIMUM QUALIFICATIONS:

• Ability to work with a wide variety of ages from pre-school thru adult
• Flexible work schedule (e.g. nights, weekends, holidays and long hours) and regular attendance is necessary
• Excellent communication skills, both verbal and written
• Ability to maintain focus in a high-volume, fast-paced environment
• Must have excellent guest service skills
• Must be detail-oriented and have outstanding organizational skills
• Ability to multi-task and prioritize
• Ability to remain calm and focused in difficult and stressful situations
• Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow team members
• Committed to the safety and wellbeing of others
• High School Degree or Equivalent
• Must be at least 21 years old

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must possess current CPR/FIRST AID certifications or must obtain them within a specified period of time.
• Must be able to stand for long periods of time
• Must show proficiency with all climbing equipment, procedures, and elements
• Must be physically able to climb and navigate all adventure elements without assistance
• Must be physically able to assist customers aloft including performing tasks including but not limited to rescues and first aid
• Must be able to manually belay in case of emergency
• Must be able to lift 50 pounds waist high
• Must wear proper uniform
• Facility has intermittent noise

PREFERRED:

• Climbing experience
• Ropes course experience
• Ninja course experience
• Martial Arts experience
• Belay Certification