Clinic Call Center Representative - Remote in Philomath, OR - UnitedHealth Group : Job Details

Will participate and maintain a culture within The Corvallis Clinic consistent with the content outlined in the Service and Behavioral Standards Caregiver Handbook; To this end, employee will be expected to read, have familiarity, and embrace the principles contained within Take inbound calls, handles routing of calls / tasks, books appointments, and verifies patient insurance coverage Provide excellent customer service as a representative of the Corvallis Clinic Responsible for making patients and their needs a primary focus Ensure efficient and prompt responses to patient inquiries Cultivate positive and productive patient relationships with the Corvallis Clinic Utilize system policies and procedures to try and meet patient's needs and seek information to recognize patient preferences and facilitate solutions to patient problems Communicate effectively with customers, staff, and Providers Ability to establish and maintain effective working relationships within the department and with...Clinic, Representative, Call Center, Remote, Health, Customer Service, Technology, Healthcare