Clinic Front Office Associate - AdventHealth : Job Details

Clinic Front Office Associate - AdventHealth Georgia

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Monday – Friday; 7:45am to 5:00pm

Location: 815 Curtis Pkwy Calhoun, GA 30701

The role you'll contribute:

The Front Office Associate works under the direct supervision of the Front Office Coordinator, Office Coordinator, and/or Practice Manager, and in cooperation with other office staff in assisting with safe and effective patient care in compliance with established standards and protocols of Gordon Physicians Group, Gordon Hospital, and Adventist Health Systems' goals and objectives.

Responsible for all front office functions including patient registration, check-in, check-out, collecting copayments, deductibles, and any other patient owed account balance at both check-in and check-out, appointment schedule, answering and directing incoming telephone calls, filing, medical records, and all other duties as assigned by their direct supervisor and/or Practice Manager.

Additional responsibilities include compliance in ensuring all required patient paperwork has been received, completed, updated, and filed into patient record, in accordance to the clinic, Gordon Hospital, Adventist Health Systems, and any other state and/or federally mandated requirements.

The value you'll bring to the team:

• Greets all patients and visitors with a smile in a prompt, courteous and helpful manner
• Ensures all patient paperwork is completed or/and updated either prior to or upon patient check-in and prior to patient being seen by provider. Ensures all paperwork is scanned and/or uploaded into patient account/electronic health record (EHR)
• Schedules patient appointments for appropriate clinic / provider
• Obtains and maintains the patient's current insurance information
• Collects copays, self-pay deposits and other patient balances due upon check-in