Clinic Med Office Receptionist - Samaritan Health Services : Job Details

JOB SUMMARY/PURPOSE Performs receptionist duties and provides clerical support for office. Greets patients and interfaces with hospital staff, clinical staff, patients and visitors in a professional manner. DEPARTMENT DESCRIPTION The Samaritan Family Medicine Residency Clinic (SFMRC) offers complete health care for patients and families across the spectrum of life, from newborns to seniors. The foundation of primary care is to build enduring and continuity focused relationships with patients to promote better health. SFMRC consists of board certified family medicine physicians and resident physicians at various stages of their post graduate training. This clinic provides acute/same day care, chronic disease management, preventative care, women#s health, general pediatric care, office based procedures, and pre/post-natal care that aligns with the clinical competencies required by the Accreditation Council for Graduate Medical Education. EXPERIENCE/EDUCATION/QUALIFICATIONS High school diploma or equivalent required. Experience and/or training with computer applications required. Minimum of one (1) year experience and/or training in a position of similar responsibility and complexity preferred. Experience and/or training with medical/insurance terminology preferred. KNOWLEDGE/SKILLS/ABILITIES Service Orientation - Successfully apply knowledge of various resources/models of recovery to assist and care for others.# Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.# Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information. Time Management#- Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure. Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.# Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages.# PHYSICAL DEMANDS Rarely (1 - 10% of the time) Occasionally (11 - 33% of the time) Frequently (34 - 66% of the time) Continually (67 # 100% of the time) WALK - INCLINE LIFT (Floor to Waist: 0#-36#) 20 - 40 Lbs LIFT (Knee to chest: 24#-54#) 0 - 20 Lbs LIFT (Waist to Eye: up to 54#) 0 - 20 Lbs CARRY 1-handed, 0 - 20 pounds CARRY 2-handed, 0 - 20 pounds SQUAT Repetitive SQUAT Static (hold #30 sec) PUSH (0-20 pounds force) PULL (0-20 pounds force) STAND CLIMB - STAIRS KNEEL (on knees) REACH - Upward SIT WALK - LEVEL SURFACE BEND FORWARD at waist ROTATE TRUNK Sitting ROTATE TRUNK Standing REACH - Forward MANUAL DEXTERITY Hands/wrists FINGER DEXTERITY PINCH Fingers GRASP Hand/Fist

* JOB SUMMARY/PURPOSE

* Performs receptionist duties and provides clerical support for office. Greets patients and interfaces with hospital staff, clinical staff, patients and visitors in a professional manner.

* DEPARTMENT DESCRIPTION

* The Samaritan Family Medicine Residency Clinic (SFMRC) offers complete health care for patients and families across the spectrum of life, from newborns to seniors. The foundation of primary care is to build enduring and continuity focused relationships with patients to promote better health. SFMRC consists of board certified family medicine physicians and resident physicians at various stages of their post graduate training. This clinic provides acute/same day care, chronic disease management, preventative care, women's health, general pediatric care, office based procedures, and pre/post-natal care that aligns with the clinical competencies required by the Accreditation Council for Graduate Medical Education.

* EXPERIENCE/EDUCATION/QUALIFICATIONS

* High school diploma or equivalent required.

* Experience and/or training with computer applications required.

* Minimum of one (1) year experience and/or training in a position of similar responsibility and complexity preferred.

* Experience and/or training with medical/insurance terminology preferred.

* KNOWLEDGE/SKILLS/ABILITIES

* Service Orientation - Successfully apply knowledge of various resources/models of recovery to assist and care for others.

* Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.

* Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.

* Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.

* Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.

* Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages.

* PHYSICAL DEMANDS

* Rarely

(1 - 10% of the time)

Occasionally

(11 - 33% of the time)

Frequently

(34 - 66% of the time)

Continually

(67 - 100% of the time)

WALK - INCLINE

LIFT (Floor to Waist: 0 -36 ) 20 - 40 Lbs

LIFT (Knee to chest: 24 -54 ) 0 - 20 Lbs

LIFT (Waist to Eye: up to 54 ) 0 - 20 Lbs

CARRY 1-handed, 0 - 20 pounds

CARRY 2-handed, 0 - 20 pounds

SQUAT Repetitive

SQUAT Static (hold >30 sec)

PUSH (0-20 pounds force)

PULL (0-20 pounds force)

STAND

CLIMB - STAIRS

KNEEL (on knees)

REACH - Upward

SIT

WALK - LEVEL SURFACE

BEND FORWARD at waist

ROTATE TRUNK Sitting

ROTATE TRUNK Standing

REACH - Forward

MANUAL DEXTERITY Hands/wrists

FINGER DEXTERITY

PINCH Fingers

GRASP Hand/Fist