CLINIC OFFICE MGR - UAB Medical West : Job Details

About the Role:We are seeking a highly organized and experienced Clinic Office Manager to oversee the daily operations of our Hoover Health Center. As the Clinic Office Manager, you will be responsible for ensuring the smooth and efficient running of the clinic, managing staff, and maintaining patient records. You will play a crucial role in ensuring that our patients receive the highest quality care and service. The Clinic Office Manager responsibilities include:

• Approves and coordinates all ordering and receiving of medical supplies and medications. Works to ensure that the patient flow is expedited timely and smoothly.
• Advises the Director of Clinic Integration of any problems or changes that occur.
• Documents and reports the clinic staffing needs to the Director of Clinic Integration.
• Assists in working to resolve any patient complaints or problems.
• Acts as coordinator between the purchasing department and the clinic.
• Works with the Director of Clinic Integration and the Chief Operating Officer on improvements for the clinic.
• Assists with the performance evaluations for clinic employees.
• Acts as the liaison to communicate information to clinic staff from the Director of Clinic Integration or Chief Operating Officer.
• Responsible for hiring and training of new employees.
• Uses the AIDET principles with each patient encounter.
• Demonstrates knowledge of the requirements of The Joint Commission and other regulatory agencies on a daily basis.
• Performs other duties as assigned.

Minimum Qualifications:

• Associate or Bachelor's degree in healthcare administration, business administration, or a related field.
• Strong leadership and management skills, with the ability to motivate and inspire staff.
• Excellent organizational and communication skills, with the ability to multitask and prioritize effectively.
• Knowledge of healthcare regulations and compliance requirements.

Preferred Qualifications:

• Master's degree in healthcare administration, business administration, or a related field.
• At least 3 years of experience in a healthcare management role.
• Experience working in a clinic or medical facility.
• Experience with electronic medical records (EMR) systems.
• Knowledge of medical billing and coding procedures.
• Experience with staff scheduling and payroll management.

Responsibilities:

• Oversee the day-to-day operations of the clinic, including managing staff, scheduling appointments, and maintaining patient records.
• Ensure that the clinic is running efficiently and effectively, and that patients are receiving the highest quality care and service.
• Manage and train staff, ensuring that they are providing excellent customer service and adhering to all clinic policies and procedures.
• Maintain accurate and up-to-date patient records, ensuring that all information is kept confidential and secure.
• Collaborate with other healthcare professionals to ensure that patients receive comprehensive and coordinated care.

Skills:As the Clinic Office Manager, you will need to have strong leadership and management skills to effectively manage staff and ensure that the clinic is running smoothly. You will also need excellent organizational and communication skills to manage patient records and coordinate with other healthcare professionals. Knowledge of healthcare regulations and compliance requirements is essential to ensure that the clinic is operating within legal and ethical guidelines. Additionally, experience with electronic medical records (EMR) systems and medical billing and coding procedures is preferred. Overall, this role requires a high level of attention to detail, strong problem-solving skills, and the ability to work well under pressure.