Description
The Clinic Operations Manager - (Short-Term Assignment) is responsible for managing all aspects of patient care operations, employee engagement while demonstrating the primary goal of efficiently providing surgical and clinical services that exceed customer expectations and support clinical operations.
This is a short-term assignment that will end ~June 2025. This role is for immediate hire.
Duties & Responsibilities:
Organizes and oversees patient operations and procedures; controlling correspondence; reviewing and placing supply requisitions; assigning and monitoring all staff functionsFollows, adheres to and implements established and new standards and proceduresSets and assigns appropriate work schedules ensuring adequate staffing is consistently met to meet operational needsTakes timely and appropriate steps to coach and/or performance manage team members aligned to performance expectationsKeeps management informed by reviewing and summarizing information, identifying trends, and reporting issues in a timely fashionEscalates developing and/or emergency situations to the Director, Clinical OperationsEnsure compliance with Mia Aesthetics' policy and procedures as related to internal controlsOther duties as assignedSupervisory Responsibilities:
Drive operational excellence, including safety, security, compliance, and customer satisfactionAudits compliance with Mia Aesthetics timekeeping policies and proceduresRole models and champions Mia Core ValuesRequired Skills/Abilities:
Excellent communication, leadership, time management, and problem-solving skillsDemonstrates strong customer service orientation and emotional intelligenceStrong business acumen with the know-how on driving operational excellenceKnowledge of healthcare standards and medical terminologyTechnologically savvy and comfortable with multiple applications and online platformsPhysical dexterity and stamina; ability to actively participate throughout clinic environmentEducation and Experience:
Bachelor's degree in Business Management or related field3+ Years' experience in administrative leadership role with direct reports in a clinic settingHolds and maintains a Basic Life Support (BLS) CertificationHIPAA and OSHA certifications preferredBilingual in English and Spanish preferred#J-18808-Ljbffr
