Clinical Assistant II - UnityPoint Health : Job Details

Overview

Clinical Assistant II

Bettendorf, IA

Monday-Friday 8:00AM-4:30PM

Full Time Benefits

$5,000 Sign On Bonus, if external

Assist provider and other clinical staff with obtaining basic vital information preparing participant for examination, treatment and minor surgical procedures. An extension of the provider positioned to assist with all necessary care and completion of that care. Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow participants monitoring disease status. . Complete appropriate forms or requisitions needed for referrals or lab testing.

Responsibilities

Clinical Excellence/Patient Care

* Prepare exam rooms with necessary supplies and cleanliness to allow for an efficient day.

* Demonstrate competency in clinical skills necessary to complete basic rooming functions to include vital signs, completion of chart review for outstanding patient needs and complete all necessary documentation in participants chart consistent with rooming protocols.

* Assist provider and other clinical staff in preparing participant for examination, treatment and minor surgical procedures.

* Monitor and act on participant readiness for care, arrival, need for additional care, for example blood work, procedures or imaging.

* Prepare charts in support of the provider, in a thorough understanding of care gaps and participant needs for the visit and after.

* Assist provider and other team members accordingly within scope and training during emergency situations.

* Coordinate and schedule participant assessments with PACE provider

* May be required to draw and collect blood and other samples from participants and prepare specimens for laboratory analysis.

* Carry out clinical orders given by provider as appropriate deemed by scope of competency including but not limited to administering medications and vaccinations orally or by injection.

* Responsible for managing the tracking system for follow-up on laboratory tests and procedures to regularly follow participants to support their health.

* Responsible for assisting in managing results and follow-up as determined by provider.

* Responsible for safely administering vaccinations and medications at the direction of the provider or by protocol.

* Complete tasks as delegated by the provider within scope of responsibilities and competency.

* Provide support outside the office visit for participant inquiries and follow-up at the direction of the provider.

* Provide information to participants and family members as directed by provider

* Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-10 coding.

* Provide appropriate and timely documentation in the participants electronic medical record using standardized workflows and processes.

* Perform other duties as requested by the Clinical Manager to facilitate the smooth and effective operations of the office.

Basic UPH Performance Criteria

* Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

* Demonstrates ability to meet business needs of department with regular, reliable attendance.

* Employee maintains current licenses and/or certifications required for the position.

* Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

* Completes all annual education and competency requirements within the calendar year.

* Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.

* Maintain compliance and behave in a manner consistent with all policies and procedures, including but not limited to Compliance, HIPAA and personnel workplace rules.

* Behave in a manner consistent with all Compliance and HIPAA policies and procedures.

* Maintain regular and consistent attendance at work.

* Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.

* Balance team and individual responsibilities; be open and objective to other's views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.

* Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization's intranet site.

* Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.

Qualifications

Education

* Graduate of an accredited nursing program or current CMA certification.

* High school diploma or equivalent.

License(s)/Certification(s)

* Current CMA certification OR

* Current LPN license OR

* Current RN license

* BLS and Mandatory Reporter certification.

* Valid driver's license when driving any vehicle for work-related reasons.

Knowledge/Skills/Abilities

* Writes, reads, comprehends and speaks fluent English

* Multicultural sensitivity

* Microsoft Office - basic computer skills.

* Customer/patient focused

* Critical thinking skills using independent judgment in making decisions

Why UnityPoint Health?

* Commitment to our Team - For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.

* Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.

* Benefits - Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.

* Diversity, Equity and Inclusion Commitment - We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.

* Development - We believe equipping you with support and development opportunities is an essential part of delivering a

* remarkable employment experience.

* Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve.

Visit to hear more from our team members about why UnityPoint Health is a great place to work.

* Area of Interest: Allied Health;

* FTE/Hours per pay period: 1.0;

* Department: PACE Clinic;

* Shift: 8:00-4:30;

* Job ID: 157937;