Clinical Coordinator - Careline Health Group : Job Details

We Value Your Career at CarelinePicture yourself happy at work, surrounded by teams and people who are like family. At Careline, purpose is at the heart of our employee experience, empowering you to make a meaningful impact on patients and families during their most intimate intervals of life. We live a simple Mission: serve together, provide value, and deliver exceptional care.Careline is proudly nurse-led, bringing a deep understanding and appreciation of the caregiving profession. Our commitment to excellence has earned us the Great Place to Work Certification for the last four consecutive years. We offer professional development, a supportive culture, and unique benefits designed with your needs in mind. If you're passionate about caring and aspire to grow both personally and professionally, you belong with us at Careline.Exceptional Benefits:

• Medical, Dental, and Vision Insurance
• Short-Term Disability, Long-Term Disability and Life Insurance
• Paid Time Off (PTO)
• 401(k) Retirement Plan
• Cutting Edge Technology

ResponsibilitiesAs a Clinical Coordinator, you will follow through on all provider orders and needs, patient intake interviews, patient visit notification, diagnostic test ordering and results management, and aiding patient's caregivers, home health agencies, hospices, post-acute providers, pharmacies, and other medical providers. In this role, you will:

• Answer multi-line telephones, route calls, take messages, schedule appointments, and respond to or refer inquiries
• Maintain accurate and organized filing systems
• Conducts new patient intakes and sets program expectations with patients and caregivers
• Serve as a resource person regarding available health and social services and resources to the patients, caregivers, office staff, and providers
• Receive and review all diagnostic testing results either by phone or fax. If by phone, you will read back and verify the information to ensure it has been correctly recorded
• Follow through with the coordination of provider orders. This may include but is not limited to coordinating home healthcare or hospice service, delivery pharmacy, portable diagnostics, home medical equipment, social services, chaplain services, caregiver support services, and laboratory services.
• Communicate with patients and families, including answering program telephones, triaging patient needs, and communicating this information to the providers in a timely manner
• Receive and review incoming and outgoing patient information correspondence and determine proper action
• Maintain patient medical records
• Work in a fast-paced environment that requires multi-tasking abilities

Required Qualifications

• High School Diploma or GED
• Minimal CNA or MA or equivalent work experience
• Minimum 1 year of experience in medical field, medical office, or related position
• Ability to operate computer equipment, fax, and photocopy machines necessary
• Must be proficient in Microsoft Office Suite
• Excellent verbal and written communication skills
• Must be able to communicate professionally with all levels of the organization
• Strong grasp of medical terminology

Desired Qualifications

• Experience with geriatric population and/or caregivers
• Familiarity with Aprima Electronic Medical Record (EMR) system

Location

• Home Office: 801 Rosehill Road, Jackson, MI 49208

Hours

• Office hours: 8:00 AM - 5:00 PM, Monday through Friday

Background ScreeningCareline Health Group conducts a background screening on you upon acceptance of a contingent job offer. Background screens are completed by a third-party administrator, the Michigan Long-Term Care Partnership, and are performed in compliance with the Fair Credit Report Act.Reasonable AccommodationsWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.Equal Opportunity EmployerCareline Health Group is an equal-opportunity employer.