Clinical Documentation Specialist - St Croix Health : Job Details

St Croix Regional Medical Center is currently seeking a Clinical Documentation Specialist. Working shifts include Monday-Friday, regular business hours. This full-time position will be based in St. Croix Falls, WI with periodic travel to community clinics as needed. The Clinical Documentation Specialist supports the design, training and optimization of the Excellian/Epic (EMR) platform at clinic locations. Within the Excellian/Epic workflows and interfaces, this position is responsible for supporting the ongoing optimization/continuous improvement to clinic processes and procedures of multiple primary and specialty practices. The Specialist will lead and participate collaboratively in projects involving Excellian/Epic upgrades, modifications, and design/new build or workflow changes to enhance provider efficiency, compliance and revenue capture. They will consult with administrative and clinical users to identify problems and resolutions related to applications and functionality.Essential Job Duties:

• Serve as content expert on clinical documentation, rounding and continuous support
• Collaborate with stakeholders to develop solutions resulting in efficient workflow
• Participate in developing, implementing and managing optimal provider utilization of EMR to maintain documentation standards and establish efficiency for care teams
• Respond to user level and configuration/build level support questions related to Excellian/Epic
• Deliver end user training on assigned Excellian/Epic functionality
• Primary person to enroll new employees across the organization in Excellian classes for the onboarding

RequirementsEducation & Licensure:

• High school graduate or equivalent
• Minimum of Associate's degree in related field
• Bachelor's degree from accredited four-year college or university preferred

Experience:

• Minimum 3 years' experience in a clinical healthcare environment
• Experience with implementing, configuring, utilizing, and/or supporting Electronic Medical Record system
• Previous training and/or workflow analysis experience

Knowledge, Skills & Abilities:

• Communicate, verbally and written, effectively with other staff and team members
• Ability to work independently, prioritizing and completing work on time
• Strong organization skills
• Attention to detail
• Strong problem solving abilities
• Skilled in presenting, facilitating training and public speaking

TASKS

• Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
• Expand or modify the system to serve new purposes or improve workflow.
• Train staff and users to work with the Electronic Medical Record.
• Observe staff in current workflow, and offer efficiencies
• Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems.
• Specify inputs accessed by the system and plan the distribution and use of the results.

SKILLS

• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Speaking - Talking to others to convey information effectively.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
• Time Management - Managing one's own time.

PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

St. Croix Health is an Equal Opportunity Employer. St. Health has been a healing force in the St. Croix Valley for over 103 years. We are a purpose-driven organization with a dedicated team committed to serving our patients and communities throughout the St. Croix Valley. This commitment is rooted in our mission, vision and values.Mission: We help people live healthier, happier, and longer lives.Vision: To transform from quality sick care to quality well care that is sustainable and affordable.Values: People Centered, Trust, Innovation, and Growth.Here at St. Croix Health we offer our employees with a robust benefits package that includes:

• Health, vision and dental insurance
• 403b retirement program with employer match
• Paid time off
• Short-term disability, long-term disability and life insurance options
• Education reimbursement
• Employee assistance program (EAP)
• Wellbeing incentive program
• Free parking
• Employee prescription discount program

St. Croix Health is a not-for-profit healthcare system located in St. Croix Falls, WI dedicated to helping people live healthier, happier, and longer lives. St. Croix Health offers the services of 80+ providers and 20 specialties with five community clinics in Minnesota and Wisconsin all supported by a critical access hospital on the main campus in St. Croix Falls, just an hour northeast of Minneapolis/St. Paul. Nestled in the bluffs of the St. Croix River Valley, St. Croix Falls is the ideal place to work, live and play.