Clinical Receptionist 2 - Yale University : Job Details

Provides high-level administrative assistant and clerical support to a busy practice within the section of Dermatologic Surgery. Demonstrated ability to work well with other team members. Work hour flexibility to meet practice needs. 1. Answers telephone calls and assess urgency of call. Provides assistance or directs caller to appropriate person, contacting physician/nurse directly for urgent needs. Provides assistance to other receptionists in screening patient calls. 2. Provides specialized information related to section, policies, procedures, insurance and services. Assists patients with the completion of forms. 3. Builds monthly provider master schedules and clinic calendars from established sources and verifies provider sessions worked. Modifies master schedules to accommodate time off, extra patients, hospital emergencies, etc. Creates patient bump lists as necessary due to last minute provider call outs. 4. Schedules patient appointments and resolves scheduling conflicts. Notif...Receptionist, Clinical, Clinical Research, Healthcare, Patient