CLINICAL SUPPORT ASSOCIATE - WORK FROM HOME - Wesper : Job Details

CLINICAL SUPPORT ASSOCIATE - WORK FROM HOME

Wesper

Job Location : Waldorf,MD, USA

Posted on : 2024-10-22T07:30:17Z

Job Description :

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay - As a Clinical Support Associate you'll: Assist customers with setting up and using Wesper devices, troubleshoot common issues, and guide through app functionalities; Manage customer inquiries regarding orders, returns, and subscriptions, and assist with billing and account management; Maintain and update a comprehensive knowledge base of common issues and solutions, and share insights with the support team; Utilize CRM systems (e.g., Zendesk), manage organizational tasks using spreadsheets, and provide support through phone, text, and chat...Hiring Fast >>

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