Clinical Support Specialist - Chimes : Job Details

Join Chimes - and go further to help others go far!Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.Our vast array of services - educational, employment, vocational, residential, habilitative and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.Job Description: In this role, the Clinical Support Specialist has the responsibility to work cooperatively with other administrative and clinical staff members to manage client communication and needs, whether on the phone or in person. This position has oversight of all processes involving client records from data entry to release of information to archiving. In this particular role, the primary task is supporting outpatient psychiatric services. These tasks may include assistance with scheduling, prior authorizations, client communication, medication refill requests, documentation review, and collateral contact with pharmacies, insurance companies, and laboratory services. Candidates with experience working with prescribers, and knowledge of insurance companies and processes are preferred. Strong communication and organizational skills are a must. Bilingual candidates are also preferred.Schedule Details: Monday through Friday, 8:30 am - 5:00 pmLocation: Exton, PAProgram: Clinical Support ServicesPay Rate: $17+/hourJob Functions:Responsible for supporting the providers (Psychiatrists and CRNPs) with scheduling Psychiatric/Diagnostic Evaluations, medication management servicesResponsible for compiling and coordinating prescriber schedulesResponsible for organizing documentation within the EMR for appointmentsResponsible for data entry of all collateral documentation for psychiatric services in electronic records including the Clozapine Registry, PDMP, and other collateral servicesResponsible for communicating client medical issues to prescribers effectively and accurately, and completing prior authorizationsResponsible for assisting with CSS reporting requirements for the county and other payers, and securing insurance eligibility verificationsResponsible for assisting with front desk coverage including answering the phone, client check-in, and receiving payment for servicesResponsible to be an active and collaborative member of a cohesive and supportive teamMinimum Requirements:Education:High School diploma or equivalentExperience:One year experience in a medical or mental health care office setting or other professional business office setting including customer service and data entry within the human services fieldLicensure/Certifications:None Required, Bilingual candidates preferredClearances:Child Abuse Clearance, Criminal clearance, and verification that the employee is not on any Medicaid/Medicare Exclusion listNote: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and ExperienceWhat's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week):Competitive PayMedical, Dental, and Vision Insurance Tuition Reimbursement optionsFlexible Spending Accounts (Health, Dependent, and Transportation)Life InsuranceDisability InsurancePaid Time Off403(b) with Employer MatchEmployee Recognition ProgramsEmployee Referral Bonus opportunitiesDiscounts through Tickets at Work And More!Want to learn more?To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: Behavioral Health Systems is accredited by the Joint Commission and provides a comprehensive range of services and supports for people with mental health, substance abuse, intellectual and developmental disabilities, and co-occurring disorders throughout southern and central Pennsylvania, central New Jersey, Delaware, and Maryland.Additionally, we provide an array of prevention and educational programs for youth, parents, and adults to encourage healthy choices and lifestyles.#cpa610Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)