Closing Processor / Assistant / Associate - Winter Park - Land Title : Job Details

Our Winter Park Team is growing! We will fill the position as a Closing Processor, Closing Assistant or Closing Associate depending upon the successful candidate's experience level. The Closing Processor supports the overall business plan and strategic direction of the organization by assisting in preparing settlement statements and obtaining clear title. This position provides file processing, pre-typing, disbursing and recording in support of the closing process. The Closing Assistant is responsible for advanced customer contact and problem solving, as well as being able to explain closing documents. The Closing Associate is responsible for modeling and upholding Land Title's company culture. They are completing closing transactions in refinance, resale (that may include market trend transactions such as short sales and foreclosures) and builder segments by determining requirements, clearing title, assembling, preparing and reviewing closing documents, and disbursing funds. They may take responsibility for the entire closing transaction while supporting and maintaining the primary closer's book of business. This is an in-office position, Monday - Friday, 8:00am - 5:00pm. Responsibilities:

• Model and hold others accountable to the Land Title Guarantee Company culture and acts as a coach and mentor to others in the organization
• Maintain customer relationships and answer customer inquiries in a timely and accurate manner
• Coordinate daily closing activity to fulfill team responsibility of exceeding customer closing expectations
• Obtain clear title by ordering title reports, resolving title defects, satisfying existing liens and encumbrances against property or principals; provide a proactive approach in notifying customers of potential roadblocks or issues
• Assist in preparation of preliminary settlement statements and real estate documents
• Prepare general and specialized closing documents; organize real estate and lender loan documents in preferred order
• Prepare deposits and receipts, process cashier's checks, and void or stop checks as necessary
• Disburse funds and documents according to instructions from mortgage company, payoff lender, title and other appropriate parties
• Proof recording documents for typographical errors, signatures, notary, and/or recognize omission of data; record documents with appropriate state/county agency
• Perform notarial duties by following the National Notary Association Guidelines
• Coordinate customer closing experience; guide customers to closing rooms, and schedule clean-up of closing rooms, refreshment area, and lobby
• Provide administrative assistance in document distribution, typing reports and memos, maintaining computer based and paper files, order and maintenance of office supplies, and performing other clerical tasks
• Participate in department marketing activities which may include attending after hours functions as requested or required
• Other related duties as assigned.

Success Factors:

• Bilingual English and Spanish is a plus
• Excellent written and verbal communication skills
• Exceptional interpersonal and customer service skills
• Ability to maintain high level of confidentiality
• Excellent organizational skills
• Highly detail oriented

Education and Experience:

• High school diploma or equivalent required
• Ability to obtain Colorado Notary
• Customer service experience strongly preferred
• Proficiency with E-mail, Microsoft Office Suite, and Internet

Working Conditions:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Compensation:

• The pay for the Closing Processor starts at $44,100 annually and increases as incumbent moves through training and licensing program. Then once incumbent completes their training, the position wage will be $50,400 annually.
• The pay range for a Closing Assistant is $50,000 to $55,000 annually.
• The pay range for a Closing Associate is $55,000 to $60,000 annually.
• In accordance with Colorado state law, this position is non-exempt and all overtime will be paid at time and a half.
• There is potential for an annual employee profit-sharing bonus based upon company performance

Competitive benefits that include:

• Medical, dental, vision insurance
• Teledoc services
• Life insurance
• Traditional and Roth 401K retirement options with company match
• Short-term and long-term disability
• Employee Assistance Program (EAP)
• Continued education & training
• Paid Leave
• Paid Vacation, holiday and sick time
• Discount for services benefit

Land Title is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.