Closing Shift Leader - Chick-fil-A Lansing : Job Details

Job Description

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.

We are looking for Back of House Cook and Kitchen Shift Managers to oversee operations and workers during scheduled shifts. Shift Manager responsibilities include managing cash, resolving conflicts, creating excellent food, and training the team. Ultimately, you will ensure all aspects of your shift run smoothly and effectively. If you're a leader committed to quality service and have experience in our industry, we'd like to meet you.

Responsibilities

Provide direction and feedback to workers during shifts

Schedule employee shifts and assign duties

Train and coach new employees

Inspect equipment and communicate the need for repairs or replacements to management

Check cash drawers and prepare bank deposits

Ensure health and safety standards are followed

Address customer and employee complaints

Resolve conflicts between workers

Foster and maintain a positive work environment

Ensure excellent quality food is created

Skills

Proven experience as a Shift Manager or relevant managerial role

Knowledge of the industry and relevant health and safety regulations

Commitment to excellent service

Working well within a team

Leadership skills and ability to make decisions fast

Strong problem-solving aptitude

Ability to stand for long periods

High school diploma is preferred

Requirements

Previous customer service experience preferred

Previous leadership experience an asset

Hard-working

Team-oriented

Friendly

Honest

Great customer skills

Benefits

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Paid training

Vision insurance

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