Clubhouse Coordinator - Lincoln Behavioral Svcs. : Job Details

The PSR Coordinator works under the Supervision of the PSR Program Manager, and assists with clinical decisions when the Program Manager is out of the building. This position directly supervises the drivers and transportation services. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but may not be limited to the following:

• Trainings are completed and current
• Reports to work on time as scheduled and at the location assigned.
• Assists in coordination of the day-to-day operations of assigned program. Ensures member engagement with all Clubhouse opportunities including: the Work Ordered Day, Employment, Education, Outreach, Social Activities, Wellness initiatives and Decision Making.
• Adheres to the agency's policies and procedures and accurately interprets these to staff.
• Assist with clinical decisions when the Program Manager is out of the building.
• Assists members in the development, evaluation, documentation, and achievement of individual recovery goals congruent with the Individual Plan of Service.
• Attends and participates in socialization activities evenings, weekends and holidays.
• Supervises drivers' and ensures coverage for daily transportation and social/recreational outings.
• Interview applicants for Driver positions.
• Assigned to Transitional Employment Placements, coverage, coaching and placement. Assist with monitoring and entering time for LBS TE positions.
• Demonstrate the skills necessary to teach all job related tasks in the unit.
• Models positive relationships with staff, members and the community. Creates a supportive environment conducive to consumer learning.
• Trains members with step-by-step instructions needed to complete tasks.
• Provides input to the treatment team to facilitate efficient operation of the program and provision of consumer services.
• Utilizes recovery principles when working with consumers.
• Practices Person Centered Planning Principles.
• Coordinates effectively with other agency staff on behalf of the member and the Clubhouse.
• Completes all documentation in a timely fashion and meets requirements regarding time sheets, progress notes, person-centered plans, and any other documentation as required by Agency policy. Assist with Monitoring completion of paperwork, treatment reviews and progress notes.
• Facilitate (with support of members) meetings when the Program Manager is out of the building, such as House Decision Meeting.
• Attend Rotary Club meetings/Chamber meetings.
• Communicates effectively.
• Works cooperatively with the Program Manager, colleagues and members.
• Complies with agency standards for service delivery.
• Responsible for updating own knowledge in assigned area, keeping up to date with current trends in service delivery system.
• Ensures model fidelity, where indicated.
• Identifies staff training needs and responsible for making recommendations to the PSR Program Manager.
• Adheres to Lincoln Behavioral Services code of ethics and complies with the State of Michigan Mental Health Code.
• May be responsible for providing field instruction for students of his/her respective professional discipline as opportunities permit.
• Maintains flexible work schedule, including evening and weekends.
• Completes all required training within established timeframes.
• Completes other assigned responsibilities in a reasonable established timeframe, with quality expectations.

COMPETENCIESStrategic Thinking-Considers the future of the organization proactively and responsively; weighs diverse inputs to inform strategies; identifies innovative opportunities when relevant:

• Gathering data/input
• Formulating strategies

PSR Coordinator utilizes relevant data to identify program needs, assess team's performance, quality and required productivity. Formulates a strategy to increase member engagement and ensure program requirements. Strategize with drivers to create logistically efficient daily schedules. Formulate strategies to improve staff performance and member attendance. Decision-Making- Effectively structures and facilitates decision-making processes; makes decisions effectively and responsibly to improve organizational health and impact:

• Gathering and interpreting data
• Identifying and mitigating risk related to decision-making
• Executing decisions

PSR Coordinator interprets data and collects input from others prior to decision-making. Coordinates with PSR Program Manager to consider potential risk/benefit to agency, program, team members and Clubhouse members. Makes sound decisions and implements necessary and ongoing changes to improve program efficiency and member satisfaction. Organizational Growth Orientation- Has a future-oriented mindset for the organization; identifies and pursues business development and growth opportunities.

• Assessing growth opportunities
• Communicating impact of growth
• Balancing resources and growth

PSR Coordinator understands agency's standards for program success. Considers impact of growth- building space, workforce, consumer needs, etc., and communicates the information to PSR Program Manager. Communicates the impact of growth, both negative/positive to the team and PSR Program Manager. Balances allotted program resources with degree of identified needs, growth and sustained success. Organization & Systems Knowledge- Has a robust understanding of the community served and the landscape in which the organization operates, and actively applies that knowledge.

• Understands the context
• Applying knowledge

PSR Coordinator develops a robust understanding of the Clubhouse Psychosocial Rehabilitation model, Clubhouse International and the intersection with the CMH landscape (intent, purpose -treatment of serious mental health conditions) and its impact relative to PIHP (Federal and State) funding and MDHHS provider rules. Develops strategies to strengthen value-focused service delivery through meaningful employment, self-determination and improved quality of life. Values and Prioritizes Inclusivity- Consistently sees, learns from, and takes strategic action-related to diverse perspectives; and demonstrates the self-awareness and behaviors to work with stakeholders (of various identities and levels of power) respectfully and effectively. Actively seeks to build and retain a diverse workforce and fosters an equitable inclusive workplace.

• Valuing diverse perspectives and seeking to learn from them.
• Building and advancing diversity and inclusion.

PSR Coordinator actively seeks to build and retain a diverse workforce, fostering equity and inclusivity with all Clubhouse staff members. Maintains open-mindedness and considers Connection and Employee Engagement as a workplace essential. Cultural Humility-Demonstrates the value of diversity and inclusion; fosters an inclusive environment that facilitates a diverse team thriving within the organization:

• Awareness
• Advancing diversity and inclusion

The PSR Coordinator values diversity and inclusion in the workplace and is respectful of the opinions of others. They have an awareness of the value of a multiple lens cultural perspective; contributing to the advancement of diversity and inclusion leading to a strengthened workforce and quality service delivery.Emotional Awareness- Understands emotions of self and others, and responds with empathy.

• Demonstrating self-awareness and control
• Showing empathy

PSR Coordinator understands emotions of self and team members (including compassion fatigue and burnout) and consumer's illness-related challenges while demonstrating self-awareness and control. Demonstrates appropriate and genuine empathy.Education AND EXPERIENCE

• Master's degree in Social Work or Counseling from an accredited college or university.
• Two years experience working with the mentally ill required. Prefer previous supervisory experience.
• Demonstrated leadership, supervisory, fiscal and program development expertise.

CREDENTIALING, LICENSURE

• Fully licensed with the State of Michigan (LARA) LMSW, LPC, LLP
• Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Possession of a valid Michigan Driver's License with a good driving record.
• Access to a private vehicle for day-to-day job performance.

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.