Coat Check - Elsewhere : Job Details

About the CompaniesElsewhere is a multi-room Brooklyn music venue and nightclub built by and for the culture-obsessed, managed by our sister promotions company PopGun Presents - an events collective with deep roots in NYC's underground music community. We are here to empower artists,celebrate the diversity of our city, widen access to visionary and uplifting culture and experience the joy of doing it all together.If you share our passion for music and art without boundaries, and you're looking for the challenge of your career, we want to connect with you - join us and grow with one of the best teams in independent arts, hospitality, events, and culture.Job Description Elsewhere is looking for an empathetic, friendly, detail oriented individual to hire for a Seasonal Part Time Role in Coat Check. This individual will be responsible for:

• Warmly greeting and assisting all guests in Coat Check. Providing the highest level of customer service to all guests while staying alert to their needs.

• Safely storing guests' coats, bags, and personal items

• Receiving guest items to be checked in a numerical order and organized manner. Responsible for giving a ticket back to the guest, and following standard procedures consistently.

• Returning coats and other personal belongings to guests in a polite and professional manner.

• Ensuring setup and breakdown of coat check stations is done in an efficient manner while working seamlessly with a large team.

• Maintaining a clean, safe and organized working area, including setting up coat check tickets, racks, hangers, and handling cash.

• Accepting lost items found during an event and making sure they are returned to Lost & Found after the shift

• Using excellent customer service skills to display a positive attitude when interacting with guests. Effectively and calmly interacting with guests during high intensity situations

• Accurately processing sales using Billfold payment system and effectively handling cash

• Answering questions from customers as they enter, especially if it's their first time at the venue, and providing excellent customer service.

You'll be successful in this role if you..

• Must be able to work at least 3 events per week. Evenings, late nights, and weekends are a requirement.
• Are able to work and maintain a friendly and professional demeanor in a high paced environment Possess excellent customer service skills
• Have experience handling cash
• Work well in a team setting and communicate with managers and security supervisors
• Are highly organized and resourceful, with the ability to multitask
• Prior hospitality / events experience preferred
• Open minded to a diverse audiences (straight, queer, trans, POC, etc) - any type of discrimination is unacceptable

Compensation $18/hour + tips, accrued vacation & sick pay, 401K options, commuter benefitsElsewhere's ValuesThese values are real and guide all of our decisions in how we operate and how we treat people. This includes our decisions to hire, reward, and fire. Every single person at Elsewhere will be held to these standards. This is how we build a great team, achieve our goals, and do so enjoyably.INCLUSIVITYElsewhere is a haven for our staff, artists, and audiences to experience the joy of expressing their authentic selves. Everybody has the right to feel welcomed and understood here, in direct defiance of all the ways our society tries to divide us up out there. We crave connectivity and togetherness. We're curious about the unknown. OPTIMISMThe chills we get experiencing transcendent music in a crowd remind us that a better world is possible. Elsewhere is a celebration of that feeling - of joy, wonder, and hope. We are here to have fun, and we reject cynicism in all its forms.RESPECTOur love for the game comes from a place of deep respect: for the extraordinary history of music and nightlife in NYC, for the working artists out there redefining culture, and for our staff who live and breathe it every night. To do right, we extend that respect to each other and everyone else along the journey.KINDNESSOur job means service: to our teammates, artists, customers, community, city, and to the culture. We can't do this without being kind to ourselves, to each other, to our artists, to our audiences, and to our community. Be understanding, empathetic, go out of your way to help people out, be friendly, generous, considerate. We celebrate individuality, but there is no place for selfishness or ego.INTEGRITYWe believe strong communities are built on trust, and so everyone must rely on us to be honest, transparent, and consistent. We live our values and stand by them even when it's hard or inconvenient. We admit our mistakes and work to grow from them.PASSIONThere are much easier ways to earn a living. The renewable resource that keeps our team sustained is an unshakable conviction in some aspect of our mission, whether it's supporting new artists, helping audiences discover music, building community, or shifting culture.EXCELLENCETo accomplish our goals we aim high, and work both hard and smart.CREATIVITYThe beauty of culture is that it is always evolving, and so should we. We value out-of- the-box thinking, challenging the way things are, and imaginative leaps. Like in art, it is better for us to fail trying something new than to not be experimenting in the first place.