Collection Specialist - TruckPro : Job Details

Accounts Receivable Collection Specialist | Payment & Collections Coordinator (Full-Time), Cordova, TNTruckPro Benefits:

• Medical, Dental, and Vision Insurance Benefits
• 401K with Company Match
• Health Savings Account with Company Match
• Life insurance coverage
• Paid Time Off - starts @ 15 days per year
• Holiday Pay
• Monday - Friday daytime schedule
• Hybrid flexibility, after training/onboarding
• On-site gym facility and walking trail
• Unique company culture that values its people
• Excellent growth and advancement opportunities

Key Responsibilities of the Collection Specialist Include:

• Make outbound collection calls to external customers, providing clear communication and excellent customer service on collections matters.
• Collaborate with internal business partners to resolve collection issues efficiently.
• Monitor outstanding account balances and determine appropriate follow-up actions.
• Approve or deny credit limit overrides while managing the credit risk process.
• Professionally and promptly reconcile and resolve account discrepancies.
• Manage inbound customer calls, addressing concerns regarding account status and payment issues.
• Send missing invoices, statements, and account documents upon request.
• Track and update past due invoices to ensure accurate aging reports and collection strategies.

Qualifications for Successful Collection Specialist Candidates:

• High School Diploma or equivalent required
• Minimum one year of business-to-business (B2B), first-party collections experience.
• Strong understanding of the full-cycle Accounts Receivable process is preferred.
• Excellent verbal and written communication skills, with a focus on clear and professional interactions.
• Ability to calculate discounts, interest, commissions, percentages, and other financial figures.
• Proficiency in Microsoft Excel (intermediate to advanced level), with experience in data analysis and reporting.
• Experience using ERP systems (Microsoft Great Plains or similar)

About TruckPro: TruckPro LLC, headquartered in Memphis, TN, is one of the nation's largest independent distributors of heavy-duty truck and trailer parts with over 150 retail locations and 80 maintenance and repair service locations nationwide. Today, TruckPro is in an accelerated growth phase in a rapidly expanding industry. There has never been a better time to join our team.#li-ch1