Collections Specialist I - Transplace : Job Details

About the Role The Collections Specialist II position is a key customer service and internal support role within Uber Freight. This position is responsible for being a mentor and partner to other Collections Specialists, as well as taking on more complex customer accounting work. What the Candidate Will Do

• Customer account assignments: Medium to complex
• Run and format daily queries using multiple company-specific software/applications to show productivity increase/decrease on customer aging reports
• Create and provide account balance spreadsheet with specialized reporting parameters
• Liaison between assigned customers and internal departments to resolve billing issues and process conflicts
• Discuss invoice discrepancies/errors with billing and operations departments to form corrective action plans
• Ensure all work performed on customers' accounts are notated daily and updated in financial system for management to review if needed
• Be a resource to Collections Specialists questions with processes, archived information locations, and applications
• Mentor and hands on support to Collection Specialists partnered with you

Basic Qualifications

• High school diploma or GED equivalent
• 1 year of experience in Finance, Collections, or Accounts Receivable
• Intermediate working knowledge of all Microsoft software applications, specifically Excel formulas and formatting

Preferred Qualifications

• Prior experience in Transportation and Logistics
• Excellent written and verbal communication skills
• Critical thinking and problem - solving skills
• Capable of processing large volume of workload everyday
• Ability to work independently

About Uber Freight Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world's goods. Today, the company manages over $18 billion of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit www.uberfreight.com. EEOC Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)