Collections Specialist - Whitestone REIT : Job Details

About Us: Join a dynamic and collaborative team in a fast-paced environment where you'll have the opportunity to continuously grow and gain valuable insights into the Commercial Real Estate industry. Our company offers an engaging work atmosphere and a platform for professional development.

Role Overview: We are seeking a skilled Collections Specialist to manage tenant accounts and handle collections processes. The ideal candidate will have a minimum of two years of experience in communicating with tenants about overdue payments and resolving billing issues through meticulous research and diligence.

Key Responsibilities:

• Conduct collections calls for all past-due balances.
• Collaborate with the legal team to prepare notices, promissory notes, and other legal documents related to overdue rent.
• Oversee and monitor tenant accounts, ranging from national tenants to small entrepreneurial businesses.
• Handle inbound and outbound calls to discuss outstanding balances, insufficient funds, or returned checks.
• Review and reconcile tenant ledgers and accounts, including rent and triple net charges.
• Resolve disputes by coordinating with tenants, property management, and the accounting team.
• Prepare and present weekly and monthly updates and status reports on outstanding delinquencies.
• Perform other duties as assigned.

Qualifications:

• At least 2 years of experience in Accounts Receivable or Collections.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Strong verbal and written communication skills.
• Excellent problem-solving and analytical abilities.
• Ability to prioritize and multitask in a high-volume, fast-paced environment.
• Commercial Real Estate experience is a plus.
• Associate degree required; Bachelors degree preferred.
• Experience with Yardi and Skip Tracing LexisNexis is a plus.

If youre a proactive individual who thrives in a challenging environment and is eager to contribute to a leading team in Commercial Real Estate, wed love to hear from you!