Collections Specialist - ALLIANCE MATERIAL HANDLING : Job Details

Do you want to be our next millionaire? Yes, you read that correctly. Alliance Material Handling prides itself on making our employees MILLIONAIRES! Join our extraordinary team, where every employee is not just a part of the workforce but an essential stakeholder in our success. As a 100% Employee-Owned company, we believe in empowering our team members to share in the prosperity they help create. Imagine a workplace where your dedication and hard work directly contribute to your financial well-being. If you're ready to be more than an employee - to be an owner - explore the exciting opportunities at Alliance Material Handling and embark on a journey towards financial success and professional fulfillment. Some of your Benefits include:

• Employee Ownership (ESOP)
• Complimentary Concierge Service
• Multiple Healthcare Options/Dental/Vision
• 401K
• Paid Time Off
• Dream Manager

We are looking for an experienced, self-driven Collections Specialist to join our team! As a Collections Specialist, your main responsibility will be to contact clients to collect missed and outstanding payments. The qualified candidate must be professional, trustworthy and able to work independently. Responsibilities::

• Take actions in order to encourage timely payments
• Identify outstanding account receivables
• Monitor accounts on a daily basis and contact clients to discuss their overdue payments
• Investigate historical data for debts and bills
• Process payments and refunds
• Resolve billing issues
• Resolve customer credit issues
• Contact clients and discuss their overdue payments
• Update account status records
• Prepare and present reports on collection activities and progress

Requirements:

• Proven experience as a Collection Specialist or similar role with 4+ years experience
• Excellent knowledge of billing procedures and various collection techniques
• Working knowledge of MS Office and databases
• Comfortable working with targets
• Knowledge of collection laws and regulations
• Excellent communication and interpersonal skills
• Problem-solving and critical-thinking skills
• Associate's/Bachelor's degree is a plus
• Must be able to sit at a computer for long periods of time
• Ability to communicate clearly and professionally