Collector/FT/Nashua - Triangle Credit Union : Job Details

This Collector role collects on all delinquent consumer loans, credit cards, and residential mortgages.The essential requirements for this position include, but are not limited to:

• Provides friendly and professional customer service to all members and Credit Union employees alike.
• Contacts delinquent accounts by phone, email, and mail; takes appropriate action to bring current by using payment arrangements, account follow ups, and assigning accounts for further action.
• Maintains current notes and follow ups utilizing collections software.
• Maximize the recovery efforts for credit union assets from charged-off loans.
• Collects adhering to both credit union policy and all current collection regulations.

Qualifications:Experience:

• Collections experience required.
• Banking experience preferred.
• Bankruptcy knowledge desired.
• Basic understanding of loan documents desired.
• Bilingual in Spanish is desired.

Education:

• A high school education or GED

Skills:

• Strong telephone skills.
• Strong attention to detail.
• Ability to work independently.
• Time management skills.
• Knowledge of collections rules and regulations.

Triangle Credit Union is proud to be an Affirmative Action/Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited to use the online application process, you may contact the Human Resources Department at 603-###-#### for other options to apply. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities