Collector I - Truist Financial Corporation : Job Details

Responsible for following standardized collection and/or recovery procedures for all assigned accounts and making leadership aware of problem accounts that may result in repossession, foreclosure or charge-off within established time frames. ESSENTIAL DUTIES AND RESPONSIBILITIES - Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., minimum calls per day, contact percentage, promises/calls ratio, promises kept .. Manage client communications and provide accurate account detail and information with a high level of professionalism and integrity, while following all required compliance and quality expectations. 3. Execute calls to assigned accounts in order of the collection system queue priority as established by call...Collector, Banking, Business Services, Account