Collector - Sid Harvey Industries I : Job Details

Level of Contribution = Self Job Description for: Credit and Collections Representative - CorporateSummary: The Credit and Collections Representative is responsible for calling on past accounts and aiming to collect payments on overdue balances. Responsible for reconciling any issues that arise on customers' accounts. Responsible to research, answer and reconcile customer inquiries and issues. Responsible for reviewing orders and determining if customers' orders can be released and billed. The Credit and Collections Representative should have strong communication skills and be able to work as part of a team. Should possess excellent math skills and basic knowledge of computer skills, including Microsoft Word and Microsoft Excel. Reports To: Credit Manager Essential Duties and Responsibilities:

• Call on past due accounts
• Collects payment on overdue amounts
• Reconcile problems on customers' accounts
• Review orders and determine if customers' orders can be released and billed
• Answer customer inquiries about their accounts by phone and email
• Interface and communicate with branches and employees on customer's accounts, any customer inquiries and orders
• Strong ability to work as part of a team
• Excellent math skills
• Recommended AR bookkeeping experiences
• Strong communication skills, both verbal and written
• Knowledge of computer skills, including Microsoft Word and Excel
• Any other duties and responsibilities as directed

Abilities and Physical Requirements:

• Must be able to pass a drug test
• Must be able to work Saturdays from 8:00 A.M. to 2:00 P.M. and rotating hours of 10:30 A.M. to 7:00 P.M.

Education: High school diploma, or equivalent. Benefits - In addition to highly competitive wages and a Bonus Program, full-time employees enjoy a very robust benefits package, including: • Generous company contribution for the employee as well as qualified spouse and dependents insurance for: Medical, Dental, Vision, Life insurance and Long-term disability insurance. • Paid Vacation, Paid Holidays, Sick Time and Flex time. • 401-K with partial company match. • Profit Sharing • Earn while you learn with free enrollment into the Blue Hawk University, the industry's premier online-based training academy, offering hundreds of beneficial courses for your general knowledge and continuing education.