Commercial Associate - Flex Employee Services : Job Details

• Title: Commercial Lines Customer Service Representative-Onsite
• Term: Direct Hire Opportunity
• Hours - M-F 8:00-5:00
• Salary: $62,400-$72,800 (Depends on Experience) (Includes Employee Benefits)
• Location: Portland, Oregon 97223

Compensation also includes the following employee benefits:

Requirements

• Recent commercial lines support experience
• Active P&C License

Duties will include (but are not limited to):

*phone interaction and in-person interaction with current customer base. Interaction involves fielding customer requests, agency management documentation, processing of policy changes, billing inquiries and answering general policy questions.

*interaction with HawkSoft agency management system involving new business policy declarations, renewal policy declarations, policy changes, cancellations, etc.

*the administration of an existing commercial book of business. The primary focus will be the handling of our existing, small accounts division. This role will also be involved in a support capacity with larger commercial accounts.

*providing personal lines customer service duties. For account rounding of commercial clients and our large personal lines book of business, this is vital to our value offering.

* involvement in team office meetings. Meetings focus on reviewing new accounts written, policies recently lost, office / workflow improvements, customer / carrier challenges, recent customer claims, etc.