Communications Coordinator - City of Allen, TX : Job Details

Salary: $22.82 - $33.10 Hourly Location : Allen, TX Job Type: Full Time Remote Employment: Flexible/Hybrid Department: PUBLIC MEDIA RELATIONS Opening Date: 11/25/2024 Closing Date: 12/11/2024 5:00 PM Central DescriptionHIRING RATE: $22.8245 Hourly FULL HIRING RANGE: $22.8245 - $26.6295 HourlyThe City: With over 100,000 residents, the City of Allen is a dynamic and welcoming community. Its strong economy, diverse population, great educational institutions, and quality of life make it the ideal place to work, live, and play. The City of Allen has something to offer everyone. The City's Mission is To achieve excellence in managing the development of the community and providing city services so that conditions of living and public confidence are continually enhanced. Our employees serve the citizens of Allen with the PRIDE values. We do Work that MATTERS!

• People First-Giving priority to others
• Respect- Treating others with courtesy and dignity
• Integrity-Serving with honesty, trust and hard work
• Deliver- Following through on commitments while exceeding expectations
• Excel- Creating an innovative and improving work environment

Under supervision of the Public and Media Relations Office, this position assists with updating City websites, creating social media content, developing materials for print and digital newsletters, and supporting other communication projects. This position does not provide direction to other employees. Essential Functions The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Write clear and captivating copy for use across various communication platforms.
• Assist with day-to-day updates to the City's website, ensuring accuracy, clarity and adherence to ADA standards.
• Conduct web audits to identify outdated information and suggest improvements for a better user experience.
• Create, schedule and post engaging social media content that highlights City events, services and initiatives.
• Monitor social media channels for public interaction, responding to inquiries or comments in a timely and professional manner.
• Develop materials for print and digital newsletters.

Job RequirementsEducation and Experience: A bachelor's degree or equivalent experience, with one (1) year of experience in communication, marketing, or a related field, is preferred. Other combinations of education and experience may be considered. Supervision Exercised: General Supervision: Work is normally reviewed upon completion, with occasional spot checks while in process, to ensure accuracy, timeliness, and conformance to established standards; autonomy is granted at the service or program level; work is subject to general and departmental policies, procedures, and guidelines. Supplemental InformationKnowledge of:

• Website content management systems.
• UX (User Experience) best practices.
• Variety of social media platforms.
• Email marketing platforms.
• City and department management policies and procedures.
• Basic graphic design software (Canva, Adobe, etc.)
• Modern office practices, procedures, and equipment

Skills in:

• Crafting excellent written communication across various mediums, including print, websites, and social media.
• Effective oral and written communications.
• Organize, prioritize, track, and manage multiple projects, assignments, and tasks.
• Identify and resolve problems in a timely manner.
• Work well within a team and in group problem-solving situations; use reason even when dealing with emotional topics.
• Developing empathetic, user-focused messages
• Identifying process improvements that enhance user experiences.
• Operating a computer utilizing a variety of business software
• Experience with journalistic writing, including AP Style, is preferred.

Overall physical Strength Demands Work is performed in an office setting. Must be able to lift up to 50 pounds. May be subject to repetitive motion such as typing, data entry and vision to monitor, extended periods of mental concentration, research and analysis, bending, reaching, kneeling, and lifting such as retrieving or replacing files and records, and setting up for meetings and special events. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as needed. Discover the Exceptional Benefits of Working with the City of Allen!Health & Dental Insurance

• Comprehensive Medical Coverage: Choose between two EPO medical plans through UnitedHealthcare, including a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA) and city contributions. Both plans include vision insurance.
• Flexible Dental Plan: Access care in and out-of-network with our UnitedHealthcare dental plan, all while enjoying low monthly premiums.
• Coverage Start Date: Your benefits begin the first day of the month following just 30 days of employment.

Robust Insurance Coverage

• Life Insurance: Rest easy with Basic Group Life and Accidental Death & Dismemberment coverage, with options up to $250,000.
• Long-Term Disability: Provided at no cost to safeguard your financial future.
• Optional Benefits: Personalize your coverage with Short-Term Disability, Voluntary Supplemental Life, Dependent Life, and Voluntary AD&D insurance at affordable group rates.

Flexible Spending Accounts (FSA)

• Smart Savings: Manage your health and dependent care expenses with ease through payroll deductions and tax advantages.

Wellness Program

• Health Incentives: Earn financial rewards by participating in health activities through our year-round wellness program.

Workers Compensation

• Safety Net: You're fully covered for any work-related injuries, ensuring your peace of mind on the job.

Generous Time Off

• Paid Holidays: Enjoy nine paid holidays annually, plus a personal day just for you.
• Vacation: Earn 120 hours of vacation annually, increasing to 160 hours after 10 years of service-giving you ample time to relax and recharge.
• Unlimited Sick Leave: Accrue 4.62 hours per pay period with no cap, ensuring flexibility for when you need it most.

Retirement Benefits

• TMRS Participation: Secure your future with the Texas Municipal Retirement System (TMRS), featuring a 2-to-1 city match upon vesting and retirement.
• Social Security: Gain additional retirement security by participating in Social Security.

Deferred Compensation

• 457 Plan: Save for your future while lowering your taxable income by contributing to our deferred compensation plan.

Longevity Rewards

• Monthly Bonus: After your first year, receive $4 for every month of service-a reward that grows with your career.

Join the City of Allen Team! Experience a benefits package designed to support your health, well-being, and future. Apply today and start your rewarding journey with us! 01 In the questions that follow, you will be asked for information about your education and work history. Answers provided in this supplemental questionnaire must be substantiated and verifiable in the employment history section of your application.Please be aware that submitting a resume in lieu of completing the employment history section of the application and failing to provide all of the information requested in these supplemental questions will deem your application Incomplete , so please be thorough in answering the questions.Please indicate whether or not you accept these terms by checking the appropriate box below.

• Yes
• No

02 Are you legally authorized to work in the United States?

• Yes
• No

03 Are you currently employed by or have you worked for the City of Allen in the past?

• Yes
• No

04 Please indicate the highest level of education you have completed:

• High School Diploma or GED
• Some College
• Associate's Degree
• Bachelor's Degree
• Master's Degree or higher
• None of the above

05 How many years of relevant marketing and/or communications experience do you have? Please note: All relevant experience must be listed on the application.

• 4 or more years
• 3 - 4 years
• 2 - 3 years
• 1 - 2 years
• Less than one year

06 Please list the certifications you currently hold. If none, type NA. Required Question