Communications Dispatcher, Entry-Level (20566460) - City of South San Francisco, CA : Job Details

San Francisco/Peninsula

Job Type

Full-Time

Close Date

Until filled or until 100 applicants

Salary

$91,208.00-$110,864.00 Annually

Additional Questionnaires

Pre-qualification

About South San Francisco

The City of South San Francisco proudly remains The Industrial City, a reflection of its steel mill and ship building past, redefined to reflect the innovative, entrepreneurial and industrious spirit which has made South San Francisco the Biotech Capital of the World, with 209 active biotech companies and growing. South San Francisco is at the forefront of biomedical research occupying over 11 million square feet of office/R&D facilities. This brings the City roughly 45,000 highly-skilled workers during the day, and also business visitors to the region.

A vibrant community of 66,185 residents, South San Francisco enjoys a high quality of life with an extensive public parks system, active library and learning programming and a dynamic, engaged community making South San Francisco a great place to live, learn, work and play. www.ssf.net. City departments include: Police, Fire, Parks & Recreation, Public Works, Economic & Community Development, Information Technology, City Attorney, Library, Finance, Communications, Human Resources and the Office of the City Manager. The City has a Council-City Manager form of governments and a staff of over 460 full- and part-time employees.

South San Francisco is strategically located on the west shore of the San Francisco Bay, in northern San Mateo County, 10 miles south of San Francisco. This City is also located along the Bay Area's main transportation routes, included 101, 280, Caltrain, BART and the San Francisco International airport.

Offering excellent benefits.

The City of South San Francisco offers an attractive benefit package which includes a retirement plan. The City of South San Francisco is an equal opportunity employer, cultivates a progressive work environment to recruit, develop, and maintain the most highly qualified, diverse workforce to serve the people of South San Francisco.

View all openings

Share

Please review the special instructions before applying for this job opportunity.

Apply for Job Interested

Location

1 Chestnut Avenue South San Francisco, 94080

Description

Applications are being accepted for the position of Communications Dispatcher - Entry-Level with the South San Francisco Police Department.

Please note: This job posting is for entry-level applicants and NOT for lateral-transfer applicants.

APPLICATION DEADLINE: OPEN UNTIL FILLED OR UPON RECEIPT OF THE FIRST 100 ONLINE APPPLICATIONS. IF INTERESTED, PLEASE APPLY IMMEDIATELY, AS RECRUITMENT MAY CLOSE AT ANY TIME. FIRST APPLICATION REVIEW WILL OCCUR ON WEDNESDAY, DECEMBER 18, 2024.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE, AS WELL AS CALPERS RETIREMENT PLAN AND SOCIAL SECURITY PARTICIPATION.

THE DEPARTMENT:

The City of South San Francisco has 83 sworn and 35 civilian positions. The Department's philosophy is one of participative management, with a high degree of emphasis on training and education. It employs team and community-oriented policing and problem-solving concepts and recognizes the importance of staying contemporary with technological advances. The Department acknowledges that the responsibility for public safety and the quality of life in our neighborhood is a responsibility share with the whole community.

A new state-of-the-art Police Department building and 9-1-1 Communications Center has opened at 1 Chestnut Avenue. The new Police Building includes a large training room for defensive tactics, a dedicated indoor firearms range, and progressive construction incorporating the latest in Police Station design concepts. The 9-1-1 Communications center will have the latest communications and dispatching technologies to provide improved service and response to South San Francisco residents.

SSFPD Recruitment Video

THE POSITION:

Under general supervision, receives and transmits routine and emergency telephone and radio traffic; dispatches and coordinates police, fire, public works, and other municipal staff and equipment via multifrequency two-way radio; maintains and processes a variety of communications reports, records, and radio logs; and does related work as required.

Job Description URL:

Ideal Candidate

An ideal candidate has the ability to independently identify and act on issues that affect the communications center; demonstrates good decision-making skills under pressure; works well with a minimum of direct supervision; interprets and executes the organization's philosophy, policies, and procedures; and, is a team-player with a positive and enthusiastic work ethic.

QUALIFICATIONS: Any combination equivalent to experience and training that would provide the required knowledge, skills and abilities. A typical way to obtain the knowledge, skills, and abilities would be:

Experience: One year of work experience requiring maturity and responsibility involving some public contact.

Training: High school graduate or equivalent. Additional education in law enforcement; or communications experience in the military or public safety is desirable.

Licenses or Certificates:

* Possession of a current POST Entry-level Dispatcher Selection Test Battery certificate with a T-score of 48 or higher obtained within the 12 months immediately preceding application submission.

* Possession of, or ability to obtain, an appropriate California Driver's license, which must be maintained as a condition of employment.

The POST Entry-level Dispatcher Selection Battery Test is administered by South Bay Regional Public Safety Consortium (SBRPSTC) and is designed to meet the Commission of Peace Officers Standards and Training (POST) requirements.

Website to take POST Dispatcher written test:

SBRPSTC requires a non-refundable materials fee from applicants for taking the test. There are a limited number of seats for the examination dates listed at SBRPSTC. Register early before all seats are sold out. SBRPSTC does not accept walk-ins for this test.

ATTACH A COPY OF YOUR POST ENTRY-LEVEL DISPATCHER SELECTION TEST BATTERY CERTIFICATE WITH A T-SCORE OF 48 OR HIGHER. Certificate issuance date must be no older than 1 year from the date of application submission. Applicants who fail to submit a copy of their POST Entry-level Dispatcher Test Battery Certificate may be eliminated at any point in the process.

THE APPLICATION PROCESS:

To be considered, applicants must submit the following REQUIRED items:

* City application

* Resume

* POST Entry-level Dispatcher Selection Test Battery certificate with a T-score of 48 or higher (obtained within one year of application submission)

NOTE: Applications must be filled out in their entirety. Failure to complete the application and/or supplemental questions or failure to include a required attachment will disqualify the applicant from the recruitment process. Failure to list work experience, education or training or indicating see resume in the work experience section of the application will be considered an incomplete application and subject to disqualification.

SELECTION PROCESS:

The Examination Process will consist of the following independent parts:

1. Examination process will first consist of a review of application materials including a copy of the POST Entry-level Dispatcher Selection Test Battery certificate with a T-score of 48 or higher from the academy.

2. Candidates with a complete application packet, including submission of a valid POST Entry-level Dispatcher Selection Test Battery certificate with a T-score of 48 or higher valid within one year of application submission, will be placed on the eligible employment list valid for one year. Possession of minimum qualifications does not guarantee advancement in the selection process and placement on the eligible employment list.

3. Top scoring candidates on the eligible list will receive an e-mail request to complete and submit a personal history statement (PHS).

4. Based on review of the Personal History Statement, candidates may be scheduled for an oral interview examination.

Appeals concerning administration of an examination must be submitted in writing within 2-business days from the date the event occurred.

Appointment: Before a conditional employment offer is made, candidates must take a polygraph examination. If successful, a conditional employment offer is made and candidates are then required to successfully pass a psychological evaluation and medical examination, a drug screen, personal interviews, background investigation, fingerprinting, and must be able to furnish proof of legal right to work in the United States. The process will end with the Chief of Police or his designee's interview. The City's standards must be met before the final appointment is made.

Benefits

Retirement: CalPERS retirement formula is 2% at age 60 for Classic members or; 2% at age 62 for new members as defined by Government Code 7522.04(e). Social Security and Medicare participation and the option to participate in 457 deferred compensation plans. City contributes equivalent of 1.5% of base pay towards a medical after-retirement account.

Health Insurance: City offers a choice of medical HMO (two providers) or PPO plan, and offers vision and dental coverage. City pays 100% of vision and dental premiums for employee and eligible dependents. Employees shall contribute 10% of the HMO premium cost based on category of coverage (single, two, family). For PPO, employee pays cost difference between PPO and HMO plans. City provides 100% City-paid short- and long-term disability insurances. The City offers a discretionary benefit account for employees who demonstrate health coverage elsewhere.

Vacation: Fifteen to thirty working days annual vacation, based on the length of service.

Holidays: Thirteen total paid holidays per year plus one floating holiday.

Programs: 457 Deferred Compensation, Paid Family Leave, Health Care and Dependent Care Flexible Spending Accounts, Employee Assistance Program, Long-Term Care, Disability and Life Insurance Programs, City Recreation Classes, Reduced-fee Childcare Programs and Commuter Benefit Programs are available.

This classification is in an employee bargaining unit.

Special Instructions

Prior to appointment, candidates will be required to submit to any or all of the following (as applicable):

* Reference Check

* Department of Justice (DOJ) Fingerprint Check

* Police Department Background Check (includes review of Personal History Statement)

* Polygraph

* Psych Evaluation

* Pre-Employment Medical Examination and Drug Screen

* DMV Check

A conviction history will not necessarily disqualify an applicant from appointment. Determinations are made on a case-by-case basis with consideration given to the nature and recency of the conviction and relationship to job duties. All City standards must be met before the final appointment is made.

Candidates with a disability who may require special assistance in any phase of the recruitment process should advise the Human Resources Department upon submittal of application.

Candidates requesting veteran's preference must provide a copy of U.S. Government DD Form 214 Certificate of Release or Discharge from Active Duty as an attachment to their CalOpps application.

The policy of the City of South San Francisco is to grant equal employment opportunity to all qualified persons without regard to race, color, sex, gender, age, religion, ancestry, physical or mental disability, sexual orientation, gender identity, gender expression, marital status or national origin. It is the intent and desire of the City of South San Francisco that equal employment opportunity will be provided in recruiting, hiring, training, promoting, wages, benefits, and all other privileges, terms and conditions of employment. The City of South San Francisco is an Equal Opportunity Employer (EOE).

DISCLAIMER: This general announcement does not constitute an express or implied contract and is subject to change. Any provisions contained within this announcement may be modified or revoked without notice.