Community Engagement Coordinator - Catholic Charities Family and Community Services : Job Details

Job DetailsJob Location1099 Jay Street - Rochester, NYPosition TypeFull TimeEducation LevelBachelors DegreeSalary Range$23.00 - $26.00 HourlyJob ShiftDayJob CategoryAdministrative/ClericalDescriptionReporting to the Chief Diversity and Culture Officer, this position coordinates CCFCS's participation in community events and efforts that promote the agency's services and mission. Works with staff and volunteers to represent CCFCS at external and internal events that are congruent with the CCFCS mission, promote partnerships and positive relationships with various stakeholders, increase awareness of our services and provide culturally appropriate information to new and potential clients and community partners. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.Essential Duties and ResponsibilitiesDevelops and implements strategies to engage community members and organizations.

• Coordinates opportunities for staff to table, speak and be present at community events including but not limited to health fairs, church and school events, community fairs, human services information sessions, various awareness events for issues that impact clients of CCFCS (e.g. World AIDS Day, Inclusion Fair, SUD awareness events, etc.)
• Fields requests from staff and outside organizations and makes recommendations to leadership for strategic participation in various outreach opportunities

Prepare culturally and linguistically appropriate materials for various engagements.

• Assists and maintain relationships with community stakeholders, including local nonprofits, government agencies, and educational institutions.
• Collects and analyzes feedback from participation in community events to identify emerging community needs and recommend areas for improvement in communication of our services.
• Assesses the value of agency participation in various engagements.

Event Planning and Management

• Assists in planning, coordinating, and executing community-focused events, agency wide events, workshops, and forums. Examples of agency-wide events include a summer gathering, employee recognition, holiday party, Day of Caring, and monthly employee engagement activities.
• Assists in managing logistics for events, including venue arrangements, marketing in cooperation with communications team, and scheduling.
• Collaborates with vendors, partners, and community members to ensure successful events that foster engagement and connection.
• Gathers feedback and evaluate event success to inform future planning.

Program Development and Support

• Assists in the development and implementation of community engagement programs aligned with the organization's mission and goals.
• Tracks and reports on program participation, outcomes, and community impact.
• Collects data from community engagement activities to inform program improvement and ensure alignment with community needs.
• Collaborates with internal teams to align community engagement strategies with organizational goals and initiatives.
• Engages staff in participating in internal and external events.

Reporting and Evaluation

• Tracks and analyzes metrics on community engagement activities, such as attendance, participation, and feedback.
• Prepares reports on community engagement efforts and presents findings for leadership.
• Provides recommendations for improving community engagement strategies based on data and feedback.

Administrative Support

• Maintains records of community partnerships, events, and outreach activities.
• Assists in working within budgets related to community engagement programs and events.
• Assists with administrative tasks, including scheduling meetings, preparing documents, and responding to community inquiries.

General Requirements

• Participates in relevant Agency meetings and/or trainings
• Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.
• Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
• Other duties as assigned

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required.QualificationsEducation: Bachelor's Degree preferred. (A combination of education and relevant experience may be considered.) Experience: At least 3 years' minimum experience in a community outreach capacity. Proficient in Microsoft Suite. Experience working in a Human Services Field and/or multicultural environments is highly preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.The noise level in the work environment is usually quiet.Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program. Additional Requirements:

• Ability to prioritize assignments, plan, and complete work projects with minimal direction.
• An ability to work efficiently and effectively and meet deadlines.
• An ability to work under pressure.
• Excellent verbal/written skills.
• Ability to maintain confidentiality.
• Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies.
• Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,
• Possession of a valid NYS Driver's license and use of a registered and reliable vehicle.