Community Engagement Team Specialist - City of Eugene : Job Details

Community Engagement Team Specialist

Print (

Apply

?

Community Engagement Team Specialist

Salary

$67,412.80 - $86,028.80 Annually

Location

Eugene, OR

Job Type

Full-Time Regular

Job Number

04028

Department

Police Department

Division

Police Operations Support

Opening Date

10/28/2024

Closing Date

12/1/2024 5:15 PM Pacific

+ Description

+ Benefits

+ Questions

General Statement of Duties

Application Deadline : Sunday, December 1, 2024 at 5:00 pm PT

ONLINE APPLICATIONS ONLY

The Community Engagement Team (CET) specializes in providing a unique service to the City of Eugene community in a team environment. CET consists of 1 Supervisor and 3 Specialists. CET is recruiting for an individual that can work independently, is flexible, detail oriented, resourceful with good communication skills and can make an impact in a team environment.

Salary Range: Community Engagement Team Specialist : $32.41 - $41.36 Hourly / $67,412.80 - $86,028.80 Annually

The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA) ( . You can learn more about our process at our How to Apply ( page.

Department/Division: Eugene Police Department / Operations

Work Location: 300 Country Club Rd, Eugene, OR 97401

Must reside in the state of Oregon and be able to report onsite in Eugene, OR for work as needed.

Living & Working in Eugene: For more information on living in Eugene, how the City of Eugene operates , and more, visit our Living and Working in Eugene ( page.

Work Schedule: 4/10 Schedule

Benefits: The City of Eugene offers robust and competitive benefits. For more info, click the Benefits Tab above , or visit our benefit s summary page ( as well as this benefits package page ( .

Bilingual Pay Benefit : This position qualifies for up to an additional 5% of base salary for bilingual pay. Please see Supplemental Information at the end of the posting for more information.

What to Expect from Our Application Process: Please see our How to Apply ( page for more information on our application process.

Examples of Duties Performed - Duties may include but are not limited to the following

+ Administers and oversees diverse community outreach programs and activities, such as handling day-to-day administrative decisions and program needs.

+ Oversees and provides coordination of diverse and complex program issues which involve considerable judgment and evaluation as to political impact and issue-sensitive approaches.

+ Designs day-to-day program development and delivery processes to provide community outreach through integrating service areas within the community; may recommend policies and procedures for public station operations and evaluate efficiency of outcomes.

+ Designs and develops volunteer/student programs to effectively support EPDs mission, values, and goals; may do so in the support of public station activities.

+ Responsible for accomplishing goals through the efficient allocation and management of assigned staff and resources.

+ Coordinates/Manages priorities based upon operational needs and community liaison requirements and provides day-to-day coordination and supervision of people and activities.

+ Provides lead direction to lower-level classifications and volunteers; trains, coordinates, and supervises volunteers, students, and assistants in diverse areas to enhance efficiency of service delivery and station operation.

+ Maintains extensive contact with and fosters networking between citizens, citizen groups, agencies, and other service providers to deal with diverse issues and problems.

+ Performs community outreach, intervention, and preventative techniques as required.

+ Handles a variety of community service issues, requests, and complaints; assesses situations and decides upon appropriate responses and/or recommended actions.

+ Serves as contact person to citizen inquiries, providing community services, crime prevention, and specific program area information; distributes informational materials and describes support programs; coordinates specialized program activities.

+ Responds to non-emergency calls for services and prepares written reports on incidents that do not involve crimes against persons or crimes in progress; may assist at major incident scene as required.

+ Assists with non-emergency calls for service and may handle routine calls independently, such as arranging for towing vehicles, providing assistance at routine accident scenes, performing traffic control and traffic hazard removal

+ Investigates complaints, including collecting data, interviewing individuals; writes reports on issues and findings and/or recommends actions; performs criminal background investigations as it pertains to their programs.

+ Assesses and helps resolve non-enforcement type of public safety related neighborhood problems such as performing intervention duties which may include assisting with mediating disputes or referring parties to appropriate agency, working with neighborhood groups on pertinent issues, such as neighborhood watch programs, problem solving task teams, and other self-help projects and programs.

+ Develops and conducts crime prevention education and personal safety awareness presentations to a variety of community groups; assists with the design of presentations.

+ Conducts crime prevention-related safety surveys for homes and businesses.

+ Performs research for, compiles and writes a variety of crime prevention information material, such as brochures, leaflets, presentation materials, newsletters, and/or other resource material.

+ Develops and maintains resource library and reference files in area of specialty; collects and compiles data from various sources for detailed reports and may do special records or information retrieval projects.

+ Develops in-depth knowledge of special needs of area served.

+ Presents testimony in legal proceedings or hearings.

+ Responsible for efficient facilities and office management.

+ Attend required training classes and acquire certifications consistent with duties; keep updated on issues, crimes, and techniques.

+ May serve as liaison to other divisions, departments, agencies, committees and/or commissions.

+ Actively supports and respects diversity in the workplace.

+ Performs related duties as required.

To view detailed information on the duties, knowledge, and abilities that may be expected for this position, please see the classification: Community Engagement Team Specialist ( engagement&pagetype=classSpecifications)

Qualifications

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferrable skills from a variety of sources and experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role .

When screening your application, the City will consider an equivalent combination of relevant education and experience which provides the applicant with the knowledge, skills, and abilities required to meet minimum qualifications for this position.

MINIMUM QUALIFICATIONS:

High school diploma and five (5) years of progressively responsible experience in coordinating, overseeing and providing community services

Associate of Science degree with college course work in areas of social services, criminal justice, and/or educational fields preferred.

License and Certificate:

Valid Oregon drivers license, or ability to obtain by date of hire; must pass driving records check and, if hired, maintain a driving record that meets the Citys standard. Oregon law requires that an out-of-state license holder must obtain a valid Oregon license (with appropriate endorsements ) within 30 days of becoming domiciled in the state (ORS 803.355).

Additional Requirements:

MUST PASS A POLICE BACKGROUND INVESTIGATION

The ideal candidate will have the following Knowledge, Skills, Abilities:

+ Knowledge of:

+ Program development and delivery of diverse community service approaches.

+ Administrative coordination of multiple service needs.

+ Principles of people and resource management, community policing, and social service delivery systems.

+ Basic and police operations, and social service delivery resources, including functions of other City departments, public and private service providers, and other available community services.

+ Specialized and thorough program knowledge, such as crime prevention practices, personal safety concepts, business license requirements, etc.

+ Applicable laws, codes, and a variety of procedural and community policing issues, policies and procedures.

+ Effective presentation techniques and tools.

+ Criminal computer network system and other related manual and computerized resources.

+ Office practices, procedures and equipment.

+ Geography and address system of City and Lane County, and jurisdictional boundaries.

+ Ability to:

+ To participate in the development and planning of an efficient service delivery system addressing the needs of diverse and often conflicting interest groups.

+ To administer and coordinate a variety of activities, involving people and resources.

+ To prioritize and coordinate issues involving the use of various volunteer and community groups.

+ To work effectively and agreeably with citizen advisory boards, neighborhood groups, and individuals from diverse backgrounds.

+ To verbally present ideas and information in a clear and concise manner to groups of varying sizes and backgrounds, and to communicate effectively with individuals and groups.

+ To handle a variety of community service issues, requests, and complaints, and to assess situations, decide upon appropriate responses, and/or recommendations.

+ To deal with hostile situations and environments, using conflict resolution process, conciliatory and crisis intervention techniques.

+ To use a variety of equipment, computers, and drive motor vehicle, as applicable.

+ To qualify for access to computerized city and criminal justice files.

+ To work independently and in a team environment.

+ To be available to work shifts and/or irregular hours as required.

Supplemental Information

What to Expect from our Selection Process: Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required . Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Marijuana use is evaluated consistent with current state law regulations. PLEASE NOTE: Once the posting closes, the process can take 8-10 weeks to complete .

Diversity, Equity, and Inclusion: The City of Eugene is committed to a respectful work environment. We value the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally responsive services to all members of our community. As part of our commitment to diversity, equity, and inclusion we desire to welcome, respect, and create a sense of belonging for a wide range of identities and experiences in our workforce. Women, people with disabilities, and persons of color are strongly encouraged to apply.

The City of Eugene complies with the Americans with Disabilities Act of 1990 . Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at (541) ###-####.

In compliance with the Immigration Reform and Control Act of 1986 , the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States.

Bilingual Pay Benefit: Per the EPEA Contract, the City shall pay an employee at 5% of base wages for a required intermediate or advanced level competency. To qualify for bilingual pay, the employee must have demonstrated fluency in the required language and successfully pass a fluency examination administered by the City's Employee Resource Center division.

If a job posting indicates this position is temporary (not limited duration) then the employee serves at will. Temporary employees do not receive benefits through the City of Eugene unless required by City, State or Federal code/statute.

Representation

Employees in this classification are represented by the Eugene Police Employees' Association (EPEA), and their salaries may be subject to a monthly payroll deduction after 31 days of employment.

Salary and Benefits

The normal starting salary is the first step shown on the posting. Other placement in the salary range may be considered depending on qualifications and experience. Periodic advancement through the salary range is dependent upon merit. The City provides a full range of benefits, including holidays, vacation, sick leave, retirement benefit, and life insurance. Health, dental, and vision benefits are available.

To view a summary of benefits ( , benefit premium rates ( , and/or the EPEA contract ( click the respective link. Click here to view information about Total Worker Health. (